EYVONNE BAKER
Detail-Oriented with
experience in quality control
Attentive listener who builds
rapport quickly
Courteous & friendly with a
thorough grasp of customer needs
Highly adaptable with ability to
think creatively and develop
innovative solutions
S O F T S K I L L S
Dedicated customer service professional with over 20 years of experience, eager to obtain a position in a team-oriented company that makes full use of my expertise in building customer relations. P R O F I L E
E X P E R I E N C E
CUSTOMER HELP SPECIALIST
Cultivated excellent telephone communication skills Data entry of car titles after purchase
Greet incoming customers and maintain lobby
Provide customer service support for sales team
CUSTOMER SERVICE REPRESENTATIVE
Client processing and communication
Coordinated schedules and deliveries
Managed and processed invoices, work orders, and manifests Supplied team support and patient education
OFFICE MANAGER
Coordinated & managed travel, meetings & social events Improved efficiency through the implementation of office systems
Maintained office supply inventory
Processed & managed company communication systems
E D U C A T I O N
Seattle Central Community College
ASSOCIATES DEGREE
Consistent employee of the Year for
outstanding team and Integrity
A W A R D S
14300 W. Bell Road, Unit 215
Surprise, AZ 85374
**************@*****.***
Express Employment - Peoria AZ
CUSTOMER SERVICE AND FULFILLMENT
Customer service lead
Sales team associate
Fulfillment order specialist
I N D U S T R Y S K I L L S
Ability to manage multi-line phone
systems
Microsoft Word & Excel 40 wpm
typist
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