WILLIAM BROSNAN

629-***-****

a adz4me@r.postjobfree.com

SUMMARY:

Experience working with DOS, Windows 10, Windows Server 2008 R2, 2016, 2019, Unix, HP-UX, AIX, Linux and Novell.

Install, configure and troubleshoot both client and server software including Microsoft Windows, Outlook, Office and various desktop software.

Update and install patches to all software applications and operating systems.

Install and upgrade desktop computers and laptops including docking stations and multiple monitor configurations.

Performed Windows Server upgrades and deployments.

Experience with various database management systems including SQL and SQL Studio Management Console.

Install and upgrade computing peripherals including network and desktop printers and scanners.

Perform and verify daily backup and restore functions.

Provide and maintain network security.

Provide user hardware and software support in a variety of computing environments.

Knowledge and experience working with Microsoft's Active Directory, DNS, DHCP, Group Policy, Applocker, Bitlocker, Exchange Server, Outlook and various other email clients.

Experience working in virtual computing environments with Hyper-V and VMWare.

Over 20 years experience maintaining LAN and WAN networks. EMPLOYMENT:

10/12 to 6/20

CARR, RIGGS & INGRAM LLC, Nashville, TN

IT Administrator, Programmer

Maintain network infrastructure, set up and maintain workstations, upgrade and update software, user support.

5/2012 – 9/2012

BYRD, PROCTOR & MILLS, LLC, Brentwood, TN

IT Administrator, Programmer

Network administrator for network consisting of three physical and four VMWare virtual servers and thirty workstations. Purchase, set up and maintain laptops, upgrade and update software, user and client support. 4/01 to 07/11

ARTHUR PLACE & CO, PC, Albany, NY

IT Administrator, Programmer

Develop and maintain a network consisting of 2 physical and 8 virtual Microsoft Windows servers and 30 workstations. Manage Microsoft Exchange 2007 email accounts. Responsible for keeping all accounting software packages updated, and for all user instruction and support. Accounting software supported includes Prosystem fx Tax, Engagement, Fixed Assets, and Practice Management, maintaining CCH file transfer portal and implementation of CCH Intelliconnect and Intelliforms. Also provided technical support for clients including support for Creative Solutions Ultratax, Engagement, and Fixed Assets.

EDUCATION:

NEW HORIZONS COMPUTER LEARNING CENTER, Latham, NY

Implementing and Managing Windows Server

Hyper-V

Configuring and Troubleshooting Windows Server 2008 Terminal Services

IKON OFFICE SOLUTIONS/TECHNOLOGY SERVICES, Latham, NY Net+, A+, CNE

SPENCER BUSINESS AND TECHNICAL INSTITUTE, Schenectady, NY Computer Programming/Administrative Management

Graduated Dean's List

RELATED COURSES OF STUDY

BASIC Accounting I, II, III Business Org. & Management COBOL Payroll Accounting Business Communications

FORTRAN Cost Accounting Business Math

RPG II/III Income Tax Procedures Business Law

C/C++ Psychology System Analysis & Design

Data Files Economics Word Processing

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