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Information Technology It Support

Location:
Nahan, Himachal Pradesh, India
Salary:
950000
Posted:
October 03, 2023

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Resume:

VED PARKASH Address: -

Executive- Information Technology Vill-Sanana, PO-Panar The-Nahan, Distt-Sirmour

E-Mail ID: adz4i3@r.postjobfree.com H.P Pin code 173022

Mobile: +91-980*******,780-***-****

Accomplished systems administrator with 13 years of experience managing server infrastructures. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.

●Marico Ltd as a Sr. IT Officer

● (March 2010 to December 2021)

●ACCESS Info Systems Ltd. As a Wipro Customer Support Engineer

● (Sept 2009 to March 2010)

●HASH Computer system, Customer Support Engineer

● (Sept -2008 - Sept-2009)

Present Organization: - Tirupati Groups December 2021 to till Date

Current Job Profile:

Working as Sr.Executive- Information Technology in Tirupati Lifesciences, Paonta Sahib (HP) with below job responsibilities.

Design, Implement. Maintain IT hardware infrastructure in Plant as per IT Policy which involves- user work Stations-Desktop, Laptop, Lan, Internet Gateways through ISPs, Managed and unmanaged switches, SDWAN etc.

Ensure maximum uptime of local IT infrastructure and do this by coordinating with local IT support team, Central Infra team for new projects, resolution of issues in existing infrastructure.

Providing Basic technical support to all SAP/ERP users in Factory.

Managing Network Router, Switches, ISP, Lease Line, MPLS, VPN, LAN, VLAN, Fiber to The Building (FTTB), EPABX, CCTV, etc.

Regular Interaction with key stakeholders of the factory locations to ensure seamless business execution and drive enhanced value from ERP/SAP and other IT solutions by following the standard processes. Support for implementations of enhancements, change requests from business to suit the changing business scenarios.

Follow-up with different IT partners involved in support and project execution on SLA and deliverables to derive maximum value for the business. Follow the escalation process for timely closure of critical requirements and issues.

Support projects in all functions of factory setup involving IT support. Drive implementation and adoption of new IT systems among factory users.

Reporting to local matrix manager for administrative tasks and central COEs for functional and technical assignments.

Managing multiple factory locations located within cluster at different geography. This involves regular (Monthly/ Quarterly) visits to all locations apart from remote co-ordination on daily basis remotely. • Perform internal reviews with all the stakeholders (Business IT/Vendors/Partner resources

Computer Software Validation (CSV) of Standalone, Server-based software,

Initiate & Review Site QMS documents related to GXP computerized systems (Change control, Deviation, CAPA, Risk Assessment, etc.) in QAMS.

Excelled at ensuring qualification / up-gradation / maintenance of different software inline 21 CFR Part 11, Annex-11, and GAMP guidelines.

Compliance of IT Policy as defined in SOPs & Data protection policy review and solution.

Quality Control Admin

Troubleshooting of Computer systems and Instruments like HPLC, FTIR, Polarimeter, UV, Stability etc.

Responsible for Data Backup, Restoration, and Archival of GxP systems.

Responsible for User Management and Privilege Management.

Responsible for Managing and Implementation of Security policies and Group Policies on Domain and Local Computer System as per requirement and 21 CFR Part 11 compliance.

Responsible for Co-ordinated with the vendors in commissioning of the instruments upgrade software, implement new systems or maintenance of systems, system suitability tests, and resolving technical issues.

Responsible for GxP Computer System Retirement and Decommission.

IT Support & Data Management.

Active Directory Administration and User Management (Creation, Deletion, Modification of user accounts) in AD

Managing and Implementing group policies and user rights on client machines as per 21 CFR Part 11 compliance and on the requirement.

Ensuring Data Management and Data Security for Disaster Recovery and Periodic Review of Data Backup.

Windows updates, Patch updates, and Software installations.

Managing File Server, Print server Canon, End Point Security Antivirus, etc.

Install new / rebuild existing servers/computers and configure hardware, peripherals, services, settings, storage, etc. by following standards and project/operational requirements.

PROFESSIONAL QUALIFICATION:

M.C.A. (I.T.) from Mahatma Gandhi University in Year 2014.

MSC (I.T.) from Punjab Technical University in Year 2013.

One and six months ‘Diploma in computer Hardware & Networking

From JETKING Chandigarh in Year 2009

Graduation from HPU Shimla in year 2009.

One-year ITI diploma in COPA trade from NCVT in year 2008.

PERSONAL INFORMATIONS: -

Date of Birth: 7 Nov 1987

Father's Name: Mr. Hirda Ram

Language Known: Hindi & English

Marital Status: Married

Nationality: Indian

Skills/Abilities/Knowledge:

Highly organized and disciplined with a passion for Information Technology.

A positive, high-energy team player.

Having a passion for providing excellent customer service.

Customer focused and keen on exceeding expectations.

HOBBIES:

Listening to music & playing volleyball.

STRENGTH:

Honesty, Hardworking & punctual

Current CTC: - 680000

Notice Period: - 1 Months

DATE

PLACE (VED PARKASH)

I hereby declare that the information furnished above is true and complete to the best of my knowledge and belief.

Experience Summary:



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