3rd shift lead at T.A travel stop, Circkle K, speedway/7-11

Gerald Napier

Leader

To use my knowledge I’ve accumulated through my work experiences at a company that will utilize my expertise, help the company grow, and be a team player. Contact

Address

Murfreesboro, TN 37211

Phone

812-***-****

E-mail

*********@*****.***

Skills

• Quality Assurance

• Forklift Operation

• Collaboration

• Interpersonal

Communication

• Self-Motivated

Professional

• Good Telephone

Etiquette

• Barcode Scanners

• MS Office

• Guest Service

• Leadership

• Cash Handling

• Creative problem-

solving

Work History

Case Packer

2019-08 to 2020-01

Geodis, Lebanon, TN

• Effectively operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

• Protected materials for transport by correctly packaging products boxer and crates.

• Promoted delivery efficiently by accurately labeling and organizing containers.

Shift Leader

2016-09 to 2019-05

Travel Centers of America, Antioch, TN

• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.

• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

• Enforced company policies and regulations with employees.

• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.

• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards of inefficient layouts.

Shift Lead

2014-10 to 2015-05

Love’s Travel Shop, Christiana, TN

• Responded to and resolved customer questions and concerns.

• Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

• Completed store opening and closing procedures, including setting up registers and checking products.

• Regulated pricing, inventory count and supply during shift hours. Education

2018-07 High School Equivalency Diploma

Contact this candidate