Human Resources Services

YOLETTE LISSADE, ED.D

** ******* ****** **** ****, NY 11729 adz47p@r.postjobfree.com 718-***-**** EDUCATION

NOVA SOUTHEASTERN UNIVERSITY Fort Lauderdale, Florida EdD. Doctor of Education and Human Services Administration December 2008 - June 2016 GPA: 3.8 (completed degree while working full-time) Honors: Kappa Delta Pi –Theta Chapter

Delta Epsilon Iota Academic Honor Society

Phi Gamma Sigma International Professional Society for Doctoral Graduates Relevant Courses: Leadership Development, Human Services Organizational Theory and Behavior, Human Services Leadership, Administration Management, Policy Development of Human Services Agencies, Programs Developing Human Resources for Human Services in the Context of the Family and the Community, Special Topics in Human Services, and Human Services and the Law. LINCOLN UNIVERSITY Lincoln University, Pennsylvania Masters of Human Services (MHS) August 2002 - May 2004 EXPERIENCE

DEAN WITTER REYNOLDS BROKERAGE New York, New York

Trade Processing Representative June 1987 - July 1990 Responsible for the coordinating, the trading of five limited partnerships. Recorded and processed trades. Paid out monies to various partnerships and credit commission to brokers. HUMAN RESOURCES ADMINISTRATION/

DEPARTMENT OF SOCIAL SERVICES New York, New York

Eligibility Specialist/ Job Opportunity Specialist July 1990- Present Determine and verify initial and continued eligibility for public assistance (PA/MA/FS). Compute, authorize statistical fiscal changes in budget resulting from documents. Compile, analyze data and document continuing history. Issue payments on rent arrears to prevent evictions and utility turn-offs. Able to research case actions concerning the issuance of eligible benefits at client’s request. Assist clients with their concerns regarding the receipt of eligible benefits in accordance with agency regulations and policies. Consult superiors when required to bring prompt resolutions on client’s issues pertaining to their case. Make referral to outside agencies and service providers. ASKEW DANCER SCHOOL OF DANCE Jamaica, New York

Program Manager (Dissertation Project Implementation) Beginning 2013 Created and implemented an arts based intervention to reduce aggressive behavior in girls who were being raised without their fathers. Supervised students, music teacher, choreographer and art instructor. Managed budget, surveyed all participants, analyzed data and computed results. SKILLS

Strategy, planning, management, policy development and program evaluation. Extensive experience in research and evaluation. Proficient in Microsoft Word, POS, PAM, NYCWAY, WMS system, and PowerPoint. Bilingual in French and Creole.

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