Phyllice Johnson Cooper

Health care valuable team player

Henderson, NV 89052

adz45a@r.postjobfree.com

+1-719-***-****

Seeking a challenging and rewarding career in The Healthcare industry where my management skills, work ethic, experience and expertise can bring value to an organizations vision and brand. Work Experience

Brand Ambassador /Lab Technician/transition rep / trainer QUEST DIAGNOSTICS - Las Vegas, NV

April 2011 to September 2023

• Perform over 50 venipuncture, drug screens and specimen processing per shift

• Instrumental in mentoring and coaching over 100 employees

• Key component in creating a more seamless efficient processes and systems for lab and specimen quality control

• Identify problems and create resolve practices for specimen, labs, medical records issues that may arise

• Enters specimen data into a computer system, prepare samples for further laboratory analysis, and transport

• Adhere to all OSHA and Quality Control guidelines

• New hire trainer / tnp quality control

• Transitions for physician accounts

RMA/Medical Specialist

CITY OF COLORADO SPRINGS (Medical Clinic) - Centennial, CO December 2010 to May 2011

· Perform over 25 phlebotomy and drug screens for Fireman, Policeman and City Employees per week

· Provide intake and outgoing procedures for over 35 patients per shift

· Place over 75 outbound calls to Hospitals and clinics requesting important information needed

· Assist in Preparing over 100 patients for examinations and procedures per week Clinical /Lab Supervisor

ARTHRITIS ASSOCIATES - Colorado Springs, CO

November 2004 to August 2010

· Supervise over 10 front and back office medical assistants lab staff and x-ray techs

· Back up for IV therapist/infusion suite and other immediate needs

· Place over 75 outbound calls to Hospitals and Clinics requesting important information needed

· Assist in Preparing over 100 patients for examinations and procedures per week Education

Masters of Public Health in Public Health

Capella University

April 2018

Bachelor of Science in Healthcare Management

Colorado State University

December 2015

Associates of Allied Health in MA and ML

Cambridge College

February 2003

Skills

• Healthcare Administration Testing, Analysis and QA OSHA and Medical Terminology

Medical Information/Records

Quality Control

Process and Systems Management

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