Customer Service Data Entry

Summary

I am a dedicated, organized and driven individual. I have good interpersonal skills, am an excellent team worker. I am intelligent and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities in my work environment.

Experience

GEICO Poway, 14111 Danielson St

auto insurance specialists 07/2023 - Present

Identify sales opportunities for insurance plans and overseeing a portfolio of clients. Work with clients who have complaints, orders, or require information about products/services purchased. As well as providing an outstanding customer service experience based off of individual communication styles of the clients.

Self Employment AZ, Phoenix

Home Maker 12/2019 - 07/2023

Doing the weekly grocery shopping. Setting and monitoring budgets. Cleaning, cooking and doing the laundry. Scheduling and overseeing property maintenance. Coordinating other household management activities. Caring for children in hopes to create a healthy, happy, adult that can function in todays society. Advising household owners in housekeeping matters. Staying up-to-date nutrition and hygiene.

McKesson AZ, Scottsdale

Pharmsutical Insurance Specialist 08/2019 - 12/2019 Researched and resolved routine and complex issues. Processed eligibility and benefits verification and authorization requests. Presented insurance options to customers in order to close sales on new policies. Maintained confidentiality of patient finances, records and health statuses.

Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.

Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.

Responded to customer calls to swiftly resolve issues and answer questions. Stacked, indexed, scanned and coded documents according to client specifications.

Walgreens AZ, Glendale

Pharmacy Technician 04/2016 - 07/2019

Provided technical assistance to the pharmacy manager and client and implemented management processes to ensure accurate medication management

Maintained education records of medication supplies and ensured the consistency of all records Performed scheduled medication pick-ups, verified accuracy of stock, and filed inventory reports Skills

Customer service, Time management, Computer skills, Microsoft office, Microsoft word, Microsoft excel, Microsoft outlook, Office experience, Communication skills, Microsoft powerpoint, Computer literacy, Organizational skills, Data entry, Administrative experience

Education

American Intercontinental University 2200 E Germann Rd, Chandler Business Administration

Angelica Beene

Poway, CA 623-***-****

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