Customer Service Data Entry
Resume:
Heather Hill
Martinsville, IN *****
***********@*****.***
Customer service background and experience with retail and animal care Open availability and flexible schedule
Authorized to work in the US for any employer
Work Experience
Technician Assistant
Bargersville Veterinary Hospital - Franklin, IN
November 2021 to Present
Monitor surgery patients, administer and fill medications, work in exam rooms with appointments. Working in a fear free environment
Customer service/kennel attendant
Franklin Animal Clinic - Franklin, IN
January 2020 to Present
Check patients in and out, answer phones and emails, fill medications, assist coworkers throughout practice, monitor hospitalized patients, feed, walk, administer medications. Home Decor Specialist
Lowe's - Franklin, IN
August 2018 to January 2020
Assist customers with processing orders and maintain department. Deliver customer service in meeting customers needs.
Education
High school or equivalent
Martinsville High School - Martinsville, IN
Skills
• Customer Service Skills
• Computer Skills
• Sales (Less than 1 year)
• Cash Handling (1 year)
• Merchandising
• Communications
• Telephone Skills
• Inventory
• Data Entry
• Kennel Experience
• Animal Care
• Animal Handling
• Veterinary Assistant
• Animal Restraint
• Front Desk
• Pet Care
• Dog Handling
• Laundry
• Veterinary Technician Experience
• Medical Imaging
• Cashiering
• Medication Administration
Assessments
Work style: Reliability — Completed
July 2020
Tendency to be dependable and come to work
Full results: Completed
Customer focus & orientation — Proficient
September 2020
Responding to customer situations with sensitivity Full results: Proficient
Veterinary technician — Familiar
July 2020
Providing medical care to animals in a veterinary setting Full results: Familiar
Attention to detail — Completed
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Work style: Conscientiousness — Familiar
August 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Attention to detail — Expert
January 2021
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Expert
Work motivation — Completed
July 2020
Level of motivation and discipline applied toward work Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Donated time at local humane society adoption for community service Served as a cashier and customer service associate for first 8 months working at Lowe's Worked as a CSR at Franklin Animal Clinic for a year, then moved back to kennel attendant
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