Kraig Ross
Cleveland Heights, OH *****
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
General Manager
ESPORTA FITNESS - South Euclid, OH
December 2018 to Present
• Managing revenue.
• Developing marketing schemes to increase traffic.
• Managing up to 10 staff members.
• Developing game plans to reach sales goals.
• Business 2 business sales and marketing pitches
• obtaining leads and referrals
• cold and hot call phone calls.
• Training/staff development
• Implementing and organizing schedules
Help Desk
New Balance - Aurora, OH
April 2016 to November 2018
• Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
• Improves client references by writing and maintaining documentation.
• Windows 10 experience
• Computer setup/Audio mixer setup
• Operating multiple systems & software.
• Microsoft Office including MS Word, Excel, and PowerPoint Stock Lead
Meijer - Mansfield, OH
November 2014 to December 2016
• Unloading/loading truck
• Inventory control
• Managing scheduling & evaluating performance
• Train and onboard members
• Manage scheduling staff
• Stock produce/dairy
Education
High school or equivalent
Shaw high school - East Cleveland, OH
August 2010 to May 2014
Groups
Jump Start Sports
June 2016 to August 2018
• Jump Start sports is a program that gives young children a opportunity to learn the basic fundamentals (in sports).
• volunteered 4 days per week as a sports instructor for 2 years
• Instructed soccer,football,basketball
• monitor after school programs
Boys & Girls Club
June 2010 to August 2014
• volunteered 2-3 days out of the week for 4 years
• Help implement community service programs
• Setup leadership programs for youth development
• Coached youth team to championship
Additional Information
References:
Mansell Backer 216-***-****
Terri Bucci 419-***-****
Roscoe Morgan 216-***-****