CALVIN M. CAO

Folsom, CA

408-***-****

adz3vw@r.postjobfree.com

llinkedin.com/in/calvin-cao-860a2731/

System Administrator

Results-drive software and hardware engineer with extensive industry experience in validation debugging, benchmarking, and performance evaluation. Laboratory Specialist with success in semiconductors, Domain Name System (DNS), Kerberos, and IPSec. Adept in business administration, accounting, and finance. Clear communicator who builds relationships with peers, clients, and corporate to achieve individual and departmental goals.

KEY SKILLS

Knowledge & Experience of Oracle Database - single instance, RAC (2 nodes), Oracle Golden Gate, Oracle OEM (Oracle Enterprise Manager), MariaDB, and MySQL

Deployment Software Automating Support Technical Debugging Failure Analysis System Architecture Validation Strategy Regression Testing Bug Life Cycle Data Structures Algorithm Security Autonomous Systems Jira Gitlab Github

TECHNICAL SKILLS

Red Hat CentOS Unix Linux Solaris VI Pycharm Visual Studio Code Editor Windows 8, 10, 11, Enterprise WinSer2022 MAC OS Symantec Ghost 11.5 C C++ Java HTML JavaScript MySQL Python Django Framework Python DOS Batch HDD SDDs M.2s Raid 0,1,5 OSI Model DNS DHCP TCP/IP IPv4 IPv6 Switches Hubs Routing Table Default-Gateway

PROFESSIONAL EXPERIENCE

Intel Corporation Folsom, CA January 2019 – September 2023

HARDWARE/SOFTWARE VALIDATION

Setup & configured hardware including pre/post-silicon CPU (Intel, AMD), RAM, graphics, motherboard chipsets, and USB devices.

•Builds setup system from scratch like RVP, power-on, software integration, test, and debug, run web Expert, 3DMark, and CineBench to collect baseline performance.

•Write a test plan base on automation workflow to identify corner cases and update to Jira/Gitlab for user stories

•Manually and automate testing to replicate errors to assist developers to identify corner cases that weren't expected to catch in automation/tool.

•Have daily scrum with developers to update bugs report, roadblock, re-design, close, open and pending issues.

•Perform daily regression and functional test of daily build then create/report bugs and assign to appropriate developers owner project.

•Test developer’s fix before merge to master branches then validated fixes and update/close user stories in Jira/Gitlab.

•MAC Experience with macOS Ventura 13.6 Apple M1 Max, and macOS Ventura 13.2.1, MacBook Pro 2020 Intel i7

•Experience with testing automation software such as Apple and Python script

•Experience with Apple Diagnostic tool to identity the root cause of hardware failure related to Apple product, and experience of S.M.AR.T to perform SSD/HDD failure.

Used Endurance to stress test on CPU Street test, and battery to test functionality of the hardware (MAC)

Used TG Pro to monitoring temperatures and diagnosed hardware issues of CPU, GPU, Battery, SSD, Logic board, Memory, Power Supply, and Wireless (MAC)

Used and performed reset NVRAM, clears Cache, and debugs Mac on safe mode to fine the root cause (MAC)

Intel Corporation San Jose, CA May 2018 – January 2019

LAB VALIDATION AND PERFORMANCE ANALYST

Built and assembled computers and servers (dual XEON cpu) from scratch and installed device drivers and benchmarks.

•Wrote small scripts in Python or DOS batch for automation testing.

•Flash BIOS firmware to server board and installed server image OS.

•Setup and configured server network so it communicated with host.

•Ran and modified python scripts for automation to validate and performance of PCIE slots, Power Switches, RAMs, CPUs, NIC, Graphic card and Platform components. Collected and analyzed experimental data.

•Debugged and resolved hardware, device drivers’ conflicts, software incompatibility, electronic devices, and mechanical assembly, wiring faults. Performed rework and minor soldering MB.

American Portwell Fremont, CA January 2018 – May 2018

LAB/SYSTEM TEST ENGINEER

Performed failure analysis of peripherals using various software and benchmark tools to determine root cause problem. Troubleshoot software/OS and driver’s capability relation OS and system setup.

•Replaced & Repaired: LCD, Touch Screen, Power Supply, Bezel, LED board, LED light, MB, Re-flash/Updated BIOS, and rewrite MAC-address.

•Tested ESD environment: Burn-in test, Memtest86, MAC Calibrate, CF card, HHD, SSD USB thumb drive, and perform full function I/O test. Used DOS prompt via Diskpart utility to create a partition to set size and active partition, and format disk/partition FAT16, FAT32, NTSF, and exFAT.

•Performed failure analysis of peripherals using various software and benchmark tools to determine root cause problem of SSDs, HDDs, USB thumb drives and CF cards.

Bloom Energy Inc. January 2015 – June 2017

FIELD SERVICE TECHNICIAN

Troubleshoot hardware and software failure and connect with other IT supports to maintain network connection wire/wireless via on the field. Processed flash and verified F/W of DCDC, VFD, Inverter, Master controller.

•Performed replacement of transformer, power distribution unit, inverter, DCDC.

•Troubleshoot Blower, Variable Frequency Drive (VFD), Heating Element.

•Familiar with resistance, continuity, amperage, voltage, power, watt.

Advantech Corporation, Milpitas, CA May 2013 – March 2014

SYSTEM TEST TECHNICIAN

Performed benchmark of RAM, CPU, Networking card, and output to log file. Troubleshoot Operation System such as: Win CE/ WIN 7/WIN XP, BIOS, and DVI/VGA display, MB cannot boot up, Blue Screen of Death (BSOD)

•Replaced/troubleshoot computer peripherals to boost up performance and submit test results to engineers. Touch Screen, Power Supply, Bezel, LED board, MB, Re-flash/Updated BIOS, and ghost OS image.

•Built system from bare bone and flash BIOS.

•Processed Return Merchandise Authorization (RMA), and Rework. Knowledge of TPC-30T, TPC-650H, TPC-660, PCM-9695, PCM-8401 & AIMB-581QB2 motherboard. Able to follow Standard Operating Procedure (SOP).

T&T Auto Care, San Jose, CA October 2010 – May 2013

TECH SUPPORT TECHNICIAN

Setup, upgraded, repaired, and troubleshot all computers components. Upgrade outdated computers and failure analysis hardware and software, RAM, CPU, Network interface, SSD, HHD, Video card and USB drive and output.

EDUCATION

Cisco Certified Network Associate (CCNA) – In Progress

Bachelor of Science (B.S.) in Business Administration

California State University, East Bay Hayward, CA

Associate of Science (A.S.) in Computer Science

San Jose State University San Jose, CA

Contact this candidate