Virginia L Sargent
Glendale, Arizona 85306
*********@*****.***
Seeking a position were I can utilize my 20+ years of customer service experience along with my problem solving skills, and willingness to learn new things to insure the growth and success of the company.
SKILLS
Customer service, Patience,
Listening skills, Upselling,
Fast learner, Stay on task,
Able to work alone, Typing,
Reliable, Ten-Key, Data entry,
Computer knowledge, mm
Microsoft, Excel, and Word
Sales, Organizing skills,
Retention, Honest, Self-Motivation, P O S, Call center, Warehouse, Production,
Multi-Tasking
Adapt to situations easily
Ability to work under pressure
Closing and opening
Cashier, Team player,Stocking,
Deescalate tense situations,
Willingness to improve, Able to take criticism, Relatable,
Pays attention to detail, cleaning, Inventory, Prepping food, Empathy,
Experience
Circle K 08/2024-Present
Customer service Representative
Peoria, Arizona
Job Duties
● Opening and Closing
● Customer Service
● P O S
● Maintain accurate currency
● Upselling
● Cleaning
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Political Surveyor
Phoenix, Arizona
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● Customer Service
● Accurately captured customer information
● Tactfully handle stressful and difficult situations
● Adhered to approved script during calls
● Able to switch back and forth between multiple scripts
● Temp Position, off and on
Medipro Medical Staffing 07/2020-08/2022
Patient Observer
Phoenix, Arizona
Job Duties
● Supervising patients care without distraction
● Alerting nurses when patients need help or intervention
● Providing emotional support and companionship to patients
● Monitoring vital signs and detecting changes in the condition of patients
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Delivery Driver
Phoenix, Arizona
Job Duties
● Customer Service
● Ability to Manage time
● Drive Safely
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Retention Specialist
Phoenix, Arizona
Job Duties
● Provided new services and products to existing customers
● Tabulated and reported on retention effort outcomes
● Addressed consumer needs and outlined how continued membership would fulfill those needs
● Provided customer service courteously and efficiently Neutron Industries 07/2014–03/2016
Account Manager
Phoenix, Arizona
Job Duties
● Explained new services Zand products to new and existing customers
● Successfully navigated unexpected calls from customers
● Maintaining customer satisfaction
● Processed new accounts and scheduled future orders
● Strong communication and negotiation skills