Customer Service Outside Sales

Bill Rosen

**** ****** *****

Temple, TX *****

608-***-**** cell

**********@*****.***

Objective

I enjoy interaction with people and get along well with co-workers as well as customers. Relationship building and customer service come naturally but also have the training. My objective is simple, make work enjoyable, build relationships to achieve success.

Education

·Sauk Prairie, WI High School graduate

·US NAVY – A school – diesel engine mechanics and hydraulic equipment

·WI School of electronics – Associate in science specializing in electronic service

Training

Have been to sales training schools for GM along with self-study, the one I like best is by Tom Hopkins, How to master the art of selling

Skills

Word processing Microsoft Word, Outlook Express, some spread sheet experience Microsoft EXCEL, customer contact management software ACT and Salesforce

Work experience

Hotsy Carlson Equipment, September 2022 - September, 2023

B2B outside sales of high pressure cleaning systems, contact decision makers, listen to what they have in mind to accomplish, design new system if needed, offer solutions, close the deal, work with contractors and sub-contractors to completion of job, training new employees, training users on proper use and safety

Hotsy Cleaning Systems, Inc. August 2010 – January 26, 2021

B2B outside sales of high pressure cleaning systems, contact decision makers, listen to what they have in mind to accomplish, design new system if needed, offer solutions, close the deal, work with contractors and sub-contractors to completion of job, training new employees, training users on proper use and safety

Thorstad Chevrolet, Inc. Madison, WI December 1999 to August 2010

Commercial truck sales new and used class III through class VII and used class VIII, make contact with decision makers, offer truck transportation solutions with various equipment, dump bodies, service bodies and cargo hauling/handling and others, training users in operation and use

References available on request

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