Assistant Manager Customer Service

Natalie K. Foltz

**** ******** #**** *****- *****@*****.***

Clearwater, FL 33761 Cell-727-***-****

Objective: to find a position with opportunities where I can utilize my energy, creativity and multi-tasking abilities to provide great customer service as well as furthering my knowledge and skills in the business world.

Experience-

2016-21 - Maid for You Janitorial, Clearwater, FL

Operational Manager- hired and fired employees, trained and managed all employees, obtaining new accounts, scheduling staff, ordering supplies and delivering supplies to job site, payroll, overseeing employees job performance. 2015-16 – Aspenwood Community Apartments, Louisville, KY Leasing Agent -Showed apartments, oversaw application process, managed repairs and complaints for tenants. 2012-15-Char Bar Restaurant, Matthews, NC

Server, Charlotte, NC-

Greeted customers, placed food and drink orders, ran food to tables, prepared bill and processed payment. 2007 – 2011- Providence Road Sundries Restaurant, Charlotte General Manager-Balancing daily receipts and deposits, profit and loss statements, troubleshooting electrical, plumbing, and micros computer system, taking inventory, hiring and firing employees, ordering beer, liquor and wine, bartended, server and event planner. Scheduled all staff doing payroll and maintaining an excellent work atmosphere. 2005-2007- Target Optical- Ann Arbor, MI

Optician/Assistant Manager of Store- Checking eye care insurance and billing, scheduling appointments, taught insertion and care of contact lenses, helped customers select eye ware and fitted their glasses. Educated patients on eyeglass lenses and care of them. Worked with Doctor on visual field tests with patients. 2000 - 2005– D.O.C. Optical, Ann Arbor, MI

Optician/Manager of Store- Billing and filling of insurance, hiring and firing employees, scheduling appointments, giving patients education on care of glasses and contacts, Coordination and overseeing of lab technicians to maintain store policies, in charge of closing and batching out of monies, credit card payments and insurance payments. I was rewarded for meeting and exceeding my sales quotas by points, gifts and trips. 1996-2000- A & W Root Beer Restaurant, Ann Arbor, MI Assistant Manager- Hiring and firing and managing employees and making the weekly schedules, daily bank receipts, profit and loss statements, servicing customers in house and drive thru, made Root Beer, cooking, ordering food supplies.

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