Remote IT and AWS/AZURE Cloud Engineer/Administrator

TIM WATSON

Grandin, MO • 573-***-****• *********@*****.***

DEDICATED IT INFRASTRUCTURE MANAGER

Virtualization And Cloud Engineer • Network Operations Center Engineer

Infrastructure Optimization • Incident Response Coordination • Incident Response Management

It Support Expert • Certified Tech Specialist • Lan/Wan Troubleshooter

Promoted From Field.Bench Tech To Service Manager

WORK EXPERIENCE

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PENN ENTERTAINMENT; CHARLESTOWN, W.VA June 2022 - July 2023

IT Infrastructure Administrator

Support HelpDesk, IT Support and Casino Infrastructure.

Maintained performance of 1900 Casino games in a mixed network environment.

Managed VMWARE and Storage systems proficiently.

Managed multiple IT projects, such as switch migrations and AP migrations.

Optimized WSUS and Windows updates..

Manage and Monitor total environment with PRTG and other Mgmt, and Monitoring tools..

HCL AMERICA; ROCKVILLE, MD May 2016 - June 2022

Senior It Specialist/Noc Engineer

Enhanced Network Management capabilities with the 2012 SCCM system.

Maintained performance of 1400 VM Servers in a mixed environment.

Managed systems like OVM, Linux, Hyper-V, VMWARE, CommVault, CITRIX proficiently.

Managed and oversaw Otsuka, Hughes, and Carlisle Enterprise Systems effectively.

Optimized Data Center Operations, including Citrix, OVM, and Server Management.

Recorded incidents through Service Now system for better response times.

Streamlined Backup Management using Commvault and VMWARE Management.

IP DATA SYSTEMS ELLICOT CITY MD Nov 2013 – May 2016

Senior Systems Administrator Noc Engineer

Used 2012 SCCM to efficiently log incidents through Service Now ticketing system.

Managed an extensive network of 1200 VM Servers efficiently without any downtime.

Streamlined efficient data center operations, encompassing server management, backup management, VMWARE management, and comprehensive network management.

Facilitated strong support for Otsuka, Hughes & Carlisle Enterprise Systems management.

EXENT TECHNOLOGIES; BETHESDA, MD Sep 2009 - Nov 2013

Systems Administrator/Engineer

Spearheaded diverse business IT projects, guaranteeing smooth setup and updates to servers.

Delivered efficient POP/SMTP Administration services for improved system functionality.

Navigated complex Exchange and domain migrations with utmost precision and efficiency.

Managed CSU/DSU Administration tasks effectively while maintaining high standards.

Executed turnkey gaming server operations, including the management of a VM farm.

Optimized communication links, LAN/WAN, VPN, and Exchange for peak performance.

Prior Experience: BURSTEK, Network Administrator/Technical Support, BANK ONE, Sr. LAN/Network Administrator, EDP CONTRACT SERVICES, Lotus Notes Consultant, MASONITE, Network Administrator, AEROTEK CONTRACTING SERVICES, Network Engineer/Consultant, INACOMP COMPUTER CENTER, Field /Bench Technician/Service Manager

EDUCATION

Spartan School of Aeronautics, Tulsa, Oklahoma

Asc, EET, DNG

TECHNOLOGIES, CERTIFICATIONS

Technologies: MS Exchange, Active Directory, SQL, MySQL, ISCSI, Apache, Java, PHP, SAN/NAS, HP, Lefthand, NetAPP, EMC, Nimble, VNX, NexSan, Hitachi, F5, Checkpoint, Cisco, EMC FC, LB, Citrix, OVM, VMWARE, CommVault, SCCM, Service Now, LAN/WAN, VPN, CSU/DSU, POP/SMTP, Oracle Admin, VCA-DCV

Certifications: Storage: SAN/NAS, HP, Lefthand, NetAPP, EMC, Nimble, VNX, NexSan, Hitachi and others • Cloud/Mixed Environment Configuration, Setup, push updates, Apps, OS' and packages. • A+, Network +, CCNA, MCSE/MCP, NCST, IBDN, APACHE, ORACLE ADMIN VCA-DCV. • Firewall/Load Balancers: F5, Checkpoint, Cisco, EMC FC, LB • A+, NETWORK +, CNE, MCSE NT/2K, 2K3, 2K8, MCP, CCNA, NCST • Web Design, Apache, Java, PHP, Intermediate coding. • Earned A+, MCSE-NT and CNE Certifications • MCSE • CCNA • MCP • CNE

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