Human Resources Manager
Resume:
Jess McCain
Director of Human Resources
*************@*****.***
SKILLS
Transformative Leadership, Strategic Planning, Organizational Development, Interpersonal, Communicative, Employee Management, Labor Law & Regulations, & Collective Bargaining Agreements skills. EXPERIENCE
Friendship Service Center, INC New Britain, Connecticut - Director of Human Resources
August 2022-Present
● Monitor all Human Resources functions, making recommendations for improvements;
● Create and implement policies and procedures that safeguard the Agency’s business interests and create
fairness and standardization using a DEI lens;
● Provide guidance and supervision to any Human Resources staff, and provide coaching and training to Managers and Directors on best practices related to hiring, terminating, and encouraging high performance;
● Advise Executive Leadership on the administration of Human Resources policies and procedures, providing advice and recommendations regarding resolution of daily personnel issues;
● Communicate with employees directly or through a Human Resources Associate regarding any benefits to which they are eligible;
● Ensure all administrative paperwork related to the hiring, onboarding, evaluation, discipline (as needed), and off-boarding process are filed and communicated to the pertinent departments for efficiency and process flow;
● Drive internal Labor Union investigation and follow-up, acting as Agency liaison for any Union correspondence;
● Review compensation and benefit packages, making recommendations for changes as appropriate for internal equity and market competitiveness;
● Conduct internal audits and investigations into personnel-related matters and provide suggested corrective actions to the Executive Director, ensuring recommendations are in the best interest of the Agency;
● Maintain an organizational chart and consistent, detailed job descriptions along with salary records;
● Forecast hiring needs and ensure recruitment and onboarding processes run efficiently, including employee retention and development;
● Stay up-to-date and ensure the Agency complies with current and changing labor and employment legislation for both State and Federal law;
● Provide training to staff regarding Human Resources programs and requirements. C&J Consulting Services, LLC Windsor, Connecticut - CEO & President
June 2017-July 2022
● Facilitated new hire orientation, on-boarding, resignations, exit interviews, disciplines and terminations for multiple contracted clients.
● Conduct Human Resource audits.
● Coordinates maternity leave, disability and other leave programs.
● Maintains records of the Human Resource and Payroll department.
● Process weekly payroll via ADP systems including weekly and monthly deductions, special reclassifications, and electronic transmission for direct deposit.
● Monitors and controls payment of all annuity insurance benefits.
● Maintains all Federal and State regulated payroll records.
● Completes all monthly, quarterly, and yearly payroll reports required by the State and the Federal Government.
● Closes payroll monthly, quarterly and annually.
● Accurately forecast and maintain budgetary projections.
● Controlled operating costs by effectively utilizing staff, materials and equipment.
● Carefully monitor expenditures. Advised employees on matters related to transfer, separation, recruitment, benefits, retirement benefits, and audits. Provided support to union staff & delegates in regard to grievances and bargaining.
● Increased effectiveness and decreased staff high turnover.
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Human Resources Manager, Glastonbury, Connecticut - Human Resources Manager/ Director of Human Resources
May 2009-May 2017
● Ensuring employees follow all policies and procedures
● Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs
● Suggesting changes in policies and procedures based on employee and company needs
● Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits
● Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws
● Supervising all HR activities, communications, reports, requests and documents created and received by the team
● Attending interdepartmental meetings with other managers
● Overseeing exit interviews and procedures
EDUCATION
Bay Path University, Longmeadow, MA- Master of Business Administration, MBA - Entrepreneurial thinking and innovative practices
(December, 2019)
Delaware State University, Dover, DE - Management, BS- Human Resources Management (May, 2008)
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