Sales Manager Customer Service
Resume:
Phone
Address
Orange, CA, *****
adz3oz@r.postjobfree.com
Experience
**** - **** ********* ******* *****, INC
Client Relationship Manager/Sales Trainer
Hair Club for Men
Oversee operations and managed sales team
Closed over 38% of all consultations in 2015 resulting in over
$23,000 in net revenue
Client retention rate of 95%, ranked in the top 10% consistently every year
Closing rate of 45%, ranked in the top 10% every year 2012 Center Administrator Employee of the year
Promoted to National Sales Trainer in 2016
Trained over 30 managers and client relationship managers in 5 years
Chanel Cosmetics - Sales Manager (2008-2011)
2005-2011 Macy’s Corporation
Language
English
Suzanne Brown
S a l e s a n d O p e r a t i o n s S p e c i a l i s t Contact Me
Improving customer and employee
experience
Active listening
Organization
Microsoft Office
Emotional intelligence
Experience in retail and medical
aesthetic sales
Problem solving
Expertise
Reference
adz3oz@r.postjobfree.com
June Lee
Phone:
Email :
Treatment Specialist, LaserAway
Medical Group, INC.
Patient Care Coordinator
Build relationships with clients to achieve sales goals and create new opportunities
Manage patient and medical staff schedules
Business development through cold-call prospecting Oversee day-to-day operations
Customer service and quality control
Upsell and Cross-sell to meet sales goals
Recruited new clients and cold call prospecting
The highest closing rate for all salespersons in the cosmetics department
Consistently exceeded sales goals (120% monthly average) Consulted and demonstrated luxury beauty products
Responsible for selling over 100 product lines, differentiating between price and function to customers
Responsible for training new sales associates
Increased sales 10% in the fourth quarter of 2010
Received, coordinated and displayed merchandise in preparation for sale
Clarins Cosmetics - Sales Manager (2005-2008)
I am professional, positive, driven, and hardworking. My long-term career goal is to advance into management to teach, support, and mentor new and experienced associates to further facilitate individual and company success. As a business professional, I understand that working with integrity is the best way to create long-lasting relationships among colleagues, clients, and the community.
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