Felicia Flores

Customer Service Representative - Parallon

Macon, GA 31204

adz3mw@r.postjobfree.com

+1-478-***-****

To obtaine gainful employment and become a great asset to the company. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Parallon

February 2016 to January 2022

Provide excellent customer service for different hospitals and facilities by collecting unpaid hospital medical bills, take inbound and outbound calls to assist customers with paying their medical bills, provide detail information about hospital accounts when there are problems with the customer's health insurance and or billing issues, rerouting hospital accounts to different units to be worked on for various reasons Patient Care Technician

Texas Health Resources HEB Hospital

October 2006 to February 2016

Assist Rn's with all patient care, which includes the bathing, dressing, and personal care of the patient, ensure the safety of the patients, checking the vital signs and blood glucose levels of the patients. Transporting the patients to needed tests, x-rays and other needed areas. Alert the Rn's of any changes with a patient's vital signs or obvious signs of distress. Education

Word Processing

Norman Thomas High School

August 1994