Charles Windom ** Oak Crest Ct, Covington, GA, ***16 adz3lc@r.postjobfree.com Home: 470-***-****

Summary: Solutions-driven, highly reliable data analyst with over 10 years of experience in leading telecommunications, banking, information technology services, NEMT, and communications companies. Proficient in SQL and advanced Excel, with a strong track record of delivering data-driven insights to drive business decision-making. Skilled in data analysis, data manipulation, and data visualization techniques. Oracle Certified Professional and Consultant with a Master's degree in Information Technology.

Experience:

Business Systems Analyst Epiqglobal, Beverton Oregon Dec 2021 – May 2023

Translated functional requirements into technical specifications, enabling developers to code solutions.

Collaborated with cross-functional teams to understand case requirements and determine data-oriented solutions.

Developed and published technical specifications, requirements, and other documentation.

Designed data mappings and transformations for ETL procedures.

Worked with QC Analysts to design testing strategies and ensure expected outcomes.

Utilized tools such as Excel, Access, SQL Server, and others for data querying and analysis.

Served as a liaison between Client Services and Data Analysts to ensure smooth workflow.

Followed software development standards, processes, and methodologies.

Business Analyst/Integration Engineer Logisticare LLC, Atlanta, GA May '16 - Sep '20

Automated existing SQL and Excel reports, increasing efficiency for business teams.

Performed data analysis to evaluate and confirm business requirements.

Cleaned and blended data from SQL, Excel, and SharePoint for various stakeholders.

Coordinated with BA, Operations, and internal stakeholders for on-time delivery of integrations.

Wrote SQL queries across large datasets to drive analytics.

Provided meaningful insights from data through complex SQL queries, join statements, and aggregate functions.

Processed data, including validation techniques, processing efficiencies, and data retrieval/population within DBMS.

Experience with RedPoint Data Management and X12 EDI standards for Healthcare data.

Extracted, transformed, and loaded data (ETL) into various systems.

Data Analyst Equifax, LLC, Atlanta, GA 2015 - 2016

Wrote SQL queries to extract and optimize data from databases.

Cleansed and corrected discrepancies in Excel spreadsheets.

Utilized authority ETL tool for data extraction, transformation, and loading.

Created and updated views in SQL Server.

Conducted ad hoc reporting analysis and manipulated complex data on MS SQL Server.

Analyzed ACA data and generated detailed reports for over 300 clients.

Ensured data accuracy, integrity, and compliance with the Affordable Care Act and IRS procedures.

Education:

Master of Information Technology in Information Technology American Intercontinental University - Atlanta, GA

Bachelor of Business Administration in M.I.S and MGT Northwood University - Midland, MI Oracle University Database Management (University of New Orleans)

U.S. Navy Retired, Information Technology Specialist, Honorable Discharge

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