GLADIS B. RAMOS
SPRINGDALE, AR 72764
CELL: 479-***-****
****.****@*****.***
EXPERIENCE
July 2019 - Present : Elegant Snaps Professional Photography, Sahara Loo Professional Photography and Video Assistant
• Sales Representative
• Photo and Video Editing
• Project Analyst
• Lightning Specialist
March 2017 - July 2019 : Ridout Lumber Company
Office Manager
• Administrative Specialist
• Accounts Receivable / Payable
• Accounts Specialist
• Bookkeeper
• Billing Specialist
• Collections Specialist
• Payment Processor
• Credit Analyst
• New Accounts Processor
• Customer Service
• New Hire Paperwork
• Translator
• Legal Assistant
October 2014 - March 2017 : (Ferner Law) Ferner & Benham Law Immigration Law Legal Assistant
• Front Desk (Secretary)
• Case processing
• Appointment Setter
• Billing Specialist
• Collection Calls
• Customer Service
• Spanish Interpreter
• Data Entry
• Payment Clerk
• Invoicing
October 2010- September 2014 : E-Z Credit Auto Sales Title Clerk
• Title filling
• Accounts Receivable / Payable
• Collection Specialist
• Billing Specialist
• Invoicing
• Customer Service
• Receptionist
• Loan Processor
• Sales Representative
• Bookkeeper
• Inventory Reports
• Employee Reimbursements
• PayRoll
March 2005- October 2010: Freedom National Lending, Lloyd Penn Loan Officer and Real Estate Assistant
• Loan Processor
• Credit Analyst
• Leasing Assistant
• Customer Service
• Receptionist
• Sales Representative
• Translator
August 2000- March 2005: DMD Inc.
Sales Representative (through phone)
• Customer Service Representative
• Sales Representative
• Order Entry
• Lead Invoicing
• Mail Distributor
EDUCATION
1995-1998: Springdale High School (Graduated)
2000-2001: Northwest Arkansas Community College
SKILLS
• Proficiency in Excel, Microsoft Word, Outlook, Mass 20, CMS
• System, Prevail, PDF Reader and Law Logics System
• Accounting skills, A/P and A/R
• Experience in Used car Dealership Management
• Proficiency in car titles, car sales and Processing Loans
• Excellent communication and people skills
• Can read write and speak both English and Spanish
• Very organized and reliable
• Very fast learner
• Love to help and work with other people
• Not afraid to learn or gain new responsibilities
• Basic Human Resources Skills
• Experience in New Hires
REFERENCES
Jeremy Wood Tim Macks
Store Manager Sales Representative
Ridout Lumber of Fayetteville Ridout Lumber Of Fayetteville 479-***-**** 479-***-****
Folic LLC Nubia Hutchinson
Gary Vasquez Ferner Law Firm
Owner Legal Assistant
Sahara Conduff Rod Simons
Elegant Snaps Professional Photography Flooring Manager Owner Ridout Lumber