Change Management Technical Specialist

Backup & Storage Administrator

Manoz Kumar. P

Email : ******************@*****.*** Mobile : +1-214-***-****/

Employer No : 469-***-****

Career Objective:

Highly accomplished, deeply driven, Backup & Recovery Professional with successful 10 years of experience in IT Industry, including exposure into Commvault Simpana, Cohesity, Veritas NetBackup & Storage. An aspiring team worker, hardworking and dedicated professional who wants to meet the challenges and to contribute towards the growth of the organization.

Professional Summary:

Overall, 10 years of experience with the majority of experience in the field of Commvault Simpana, Cohesity Backup Tool,Veritas NetBackup & Storage.

Having Knowledge and experience on Commvault Version 9, 10, and 11.

Having knowledge on Cohesity 6.6 Backup tool.

Having Knowledge on Veritas NetBackup 10.2.

Installing and configuring Client Agent, Media Agent, and CommServe.

Worked on Major assignments like CommServe Media agent and Disaster Recovery.

Troubleshooting the backup issues.

Updating and upgrading the backup application according to the latest release.

Reporting and escalating the unresolved issues to the vendor and leading the team for solution.

Deploying Cohesity Data Protect on the infrastructure and configured with data sources like virtual machines, databases, NAS, and file systems backups.

Performed Migration project from Veritas NetBackup to Cohesity.

Expanding the existing LUNs as per the requirement

Working on Volume Expansions, Inodes expansions and LUN resizes.

Storage Provisioning: Create Igroup, Create Port Set, Create LUN, Mapping LUN to the physical servers using FC Protocol and LUN Reclamations.

Technical Skills:

Technology

Components

Backup

Cohesity 6.6

Commvault 9,10 & 11

Veritas NetBackup 10.2, 9.x

NetBackup Appliances

NetBackup Flex Appliances

Storage

Zoning

Lun Allocation

Lun Expansion

Lun Deletion

Work Experience:

Current Organization : Server Management Services LLC Designation : Backup Administrator

Duration : Nov 2022 to Till Date

Previous Organization : HCL Technologies Private Limited Designation : Technical Specialist

Duration : Jan 2016 to Nov 2022

Previous Organization : Gbit India Private Limited Designation : Technical Specialist

Duration : Sep 2013 to Jan 2016

Roles and Responsibilities at Server Management Services LLC:

Cohesity Backup Tool: [Customer: Neiman Marcus]

Deploying Cohesity Data Protect on the infrastructure and configured with data sources like virtual machines, databases, NAS, and file systems backups.

Managing backup policies and schedules, ensuring that data is backed up regularly, and overseeing the restoration of data when needed.

Monitoring and managing the storage resources used by Cohesity, including adding and configuring storage clusters as necessary.

Keeping an eye on the performance of Cohesity backups, and replications and ensuring that they are completed within the required timeframe

Upgraded the Cohesity cluster to the latest version & installed the latest patch.

Implemented best security practices to protect the data being backed up and ensure that access to the Cohesity platform is properly controlled and authenticated.

Ensuring that data management and backup processes align with regulatory compliance requirements and participating in audits as necessary.

Taking Incremental backups on daily basis and Full backups on weekly & monthly basis.

Configuration of policies, storage units, tapes and tape drives.

Performing the restores as per the request in cohesity.

Collaborating with relevant stakeholders, such as system administrators and application owners, to gather information and gain insights into the nature of problems.

Conducting in-depth investigations to determine the root causes of backup and restore problems, ensuring a thorough understanding of the underlying issues.

Define and configure the backup protection groups & schedule them based on the data types.

Ensuring all the servers & databases are configured and are getting backed up successfully.

Ensuring that backups are sequenced and optimized for efficient resource utilization.

Set up and configure the storage domain so that the data will be written and backup will be completed within the scheduled window.

Troubleshooting the backups failures and fixing the issues permanently in Cohesity.

Generating the reports through Cohesity Helios.

Storage Administrator:

Allocated storage from EMC Symmentrix Arrays, HP 3PAR arrays, HP XP24000 arrays to Windows, Linux and Unix Servers.

Storage Reclamations and Deletion of Unused LUNs on VMAX/PowerMax Storage Arrays.

Expanding the existing LUNs as per the requirement

Working on Volume Expansions, Inodes expansions and LUN resizes.

Storage Provisioning: Create Igroup, Create Port Set, Create LUN, Mapping LUN to the physical servers using FC Protocol and LUN Reclamations.

Allocating the lungs to the requested servers based on the request.

Performed zoning for new servers, removing zoning for Decommission servers and adding new wwpns to existing zones in case host HBA failures.

Trouble shooting LUN visibility issues.

Providing free switch ports details for DC team for new san connection (to lay the cables between new host and switches.

Roles and Responsibilities at HCL Technologies Pvt Ltd:

Cohesity Backup Tool: [Customer: Keurig Dr Pepper ]

Installing the Cohesity agent on the servers and creating the policies and protection Plans.

Configuring the VM Policies, NAS Backups, File System and database backups to the protection plan and monitoring the backups, and fixing the issues in Cohesity.

Analyzing the logs and fixing the backup failures.

Ensuring the backup success rate is more than 99.5%

Closing the tickets within SLA.

Coordinating with the vendors to fix the hardware failures.

Upgrading the cohesity cluster to the latest version and installing the latest patch.

Installing the latest security patches across the cohesity nodes.

Configuring the protection groups based on the data types and scheduling the backups.

Performing the restores based on the requests.

Upgrading the Cohesity agents to the latest version.

Configuring & scheduling the backup reports based on the customer needs.

Performing daily health checks.

Involved in on-call rotation shifts

Commvault Backup Tool: [Customer: ExxonMobil]

Monitoring and Manage Commvault Backup Infrastructure.

Installation & configuring of different types of agents like, File System, Sap for Max Database, MS SQL, MYSQL, Oracle, Sap for Oracle using BR Tool & SAP HANA

Configuring & scheduling backups and Creating Backup Policies as per Business requirement.

Installing the Media Agents, File system Clients on CommVault.

Installation and configuration of SQL and Oracle iDataAgents. Troubleshooting issues related to database backups.

Need to understand the client requirement and configuration changes.

Coordinating with team (and OEM if needed) to implement complex change requests and follow Change management.

Completing the requests within SLA and documenting them properly.

Performing daily health checks.

Monitoring backup and DR solutions daily to maintain minimum RPO and RTO.

Troubleshooting software related issues.

Coordinating with OEMs to open a service request for any vendor dependency activities like hardware failures.

Up to date with industry new technologies and informing required modifications to the customer that best suits their infrastructure.

Monitoring any software related bugs and upgrade the firmware if needed with proper change management.

Preparing monthly storage reports on time.

Forecasting the storage utilization and suggesting any hardware upgrades (capacity) if needed.

We do installations, Troubleshooting, Restores & Upgrades of Commvault.

To manage all changes in accordance to the Change Management Process so preventing the implementation of unauthorized changes.

Responsible for upgrading COMMVault application under CommCell.

Troubleshooting the performance issues by detailed log analysis and coordination with vendor services.

Veritas NetBackup Tool: [Customer: Pepsico]

Configuring Policies, Storage Devices, Storage Units, Volumes.

Checking media scratch levels, storage units, and storage unit groups.

Managing Net Backup jobs using graphical interface, commands.

Installation and Configuration of Master/Media and Client servers.

Configuration of Volume Pools and Robots.

Configuration and troubleshooting of Storage Lifecycle Policy (SLP).

Adding new clients to the backup rotation, removing the clients from the backup.

Ensure that the technical problems are dealt with efficiently and effectively, to minimize service downtime and meet service level agreements (SLA).

Expiring, importing and duplicating the media.

Freezing and Unfreezing of the media based on the requirement.

Storage Unit migration from master server to Media server.

Configuring Auto Image Replication between two master servers.

Deduplication.

Troubleshooting NetBackup certificate issues.

Managing NDMP backups.

Educational Qualification:

Master of Technology in Electronics and Communication Engineering from JNTU Kakinada.

. MANOZ KUMAR POKURI

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