CRAIG RUHL

Richwood, OH ***** adz3iw@r.postjobfree.com 614-***-**** linkedin.com/in/craig-ruhl-8514485a/

INFORMATION TECHNOLOGY LEADER

Adaptable and Results-Proven Information Technology Leader.

Core Competencies Include:

Information Technology Leadership Information Technology Management Operations Management Team Oversight Training Project Management Systems Management Strategy & Vision End-User Support Hardware & Software Installations & Updates Information Technology Architecture Problem Solving Recommendations & Solutions Communication Collaboration

PROFESSIONAL EXPERIENCE

INFORMATION TECHNOLOGY MANAGER (HYBRID)

01/2012-07/2023: THE RICHWOOD BANKING COMPANY – RICHWOOD, OH

●Oversaw 3 team members to delegate tasks and train on skills and best practices to boost confidence and productivity by 60%.

●Managed 3 projects simultaneously with a budget of $50K to $1M and timeline of 6 months per project.

●Supported 210 end-users to earn a 95%+ customer satisfaction rating and implement recommendations as solutions over 90% of the time.

●Conducted Windows updates to improve security by 20%.

●Installed hardware for 200+ systems including cash recyclers, teller systems, computers, digital deposit, servers, networking equipment, all capture channels and Xchange systems.

●Architected a modern network to save time by 40% and cut costs by 50%.

ADDITIONAL EXPERIENCE

INFORMATION TECHNOLOGY COORDINATOR

7 YEARS: THE RICHWOOD BANKING COMPANY – RICHWOOD, OH

INFORMATION TECHNOLOGY OFFICER 2 YEARS: THE RICHWOOD BANKING COMPANY – RICHWOOD, OH

PROGRAMMER/ANALYST

6 YEARS: BANK ONE – COLUMBUS, OH

DEVELOPER

1 YEAR: CGI SYSTEMS – MALVERN, PA

BOARD MEMBERSHIPS

BOARD MEMBER

2 YEARS: NORTH UNION SOFTBALL FOR GIRLS – RICHWOOD, OH

EDUCATION

Bachelor of Science Degree (B.S.), Computer Information Systems

DeVry University

TECHNICAL PROFICIENCIES

Microsoft Office 365 Fiserv Premier Suite Network Design Network Architect Data Wiring Microsoft Windows Domain Admin Vonage IP Phone System Administration Freshworks Spiceworks NinjaOne VPN Logic Monitor Antivirus Crowdstrike Microsoft SQL Server Management Studio Yealink IP Phones Cisco IP Phones Network Security

VOLUNTEER EXPERIENCE

LITTLE LEAGUE SOFTBALL COACH

8 YEARS: NORTH UNION SOFTBALL FOR GIRLS – RICHWOOD, OH

HONORS & AWARDS

Original Above & Beyond Award The Richwood Banking Company