Varneet Kaur

Senior Administration officer

Contact

Brampton ON

647-***-****

Varneetbhangu2091@ gmail.com

Profile

Seeking full time position in management and banking Industry to expand my knowledge and develop more skills. Have ability to handle situation in a calm manner. Able to meet targets with leader team personality

Key Skills

Knowledge of CPS (Software used

Canadian Banking system).

Excellent communication and

interpersonal skills.

Possess good Customer

Relationship Management skills.

Well known for writing skills, giving

oral presentations, and

maintaining good networks.

Good Problem-Solving Skills.

Front-End Skills: HTML, CSS.

Process improvement.

Database Development.

Customer Support Needs

Assessment.

Friendly demeanor.

MS Office proficiency.

Teamwork and Collaboration.

Logical thinking.

Time management skill.

Recognition and

Achievements

Been part of NSS (National

Service Scheme) in India for two

years whose motto is ‘Not Me But

You' means providing selfless

service to society.

Experience

June'2022 – Present

Laurentian Bank of Canada / Senior administration Officer

● Working as a senior Administration Officer and handling GIC account openings, closing and adjustment activities.

● Performing quality controls for GIC, Mutual funds account to ensure mitigation of financial risks associated with products.

● Analyze, Document and Accurately execute GIC, Mutual funds and other products using internal system withing the set parameter and timelines.

Jan'2018 - June'2022

Condor security inc / Site Supervisor Officer

● Patrols assigned areas on foot, checking for fires, vandalism, suspicious activity or persons or safety/fire hazards.

● Responds to calls, emails, and in-person resident concerns and issues accordingly.

● Coordinates with property management, superintendent, contractors and cleaners.

● Answering incoming calls; taking messages and re-directing calls as required.

● Diary management and arranging appointments, booking meeting rooms and conference facilities.

● Managed work crews on construction of residential, commercial, and industrial buildings.

● Mitigated project downtime by effectively managing scheduling and dispatching technicians for on-site repairs. Learned various qualities from

NSS camps such as team work,

team efforts, coordination, time

management, how to cope up with

stress during difficult times, going

eco-friendly etc.

Project Pau Bank Management

System

Languages used Html, PHP,

JavaScript and JQuery

Access to privilege Banking Zone

and Dedicated Relationship

Manager

May’2017 – Nov’2017

Royal Employment Services Inc / Web Developer Intern

Used HTML and CSS to creates the architecture content of website and give it a facelift.

Build web application with ASP.NET MVC/web forms, JavaScript, HTML and CSS

Created tables, indexes, stored procedures, triggers and views in Microsoft SQL server 2008.

Gathered, outlined, and reviewed business requirements.

Assisted in developing and maintaining user-friendly websites.

Contributed to team drafts of documents and projects to aid web management.

May’2015 – Oct’2015

BPO / Technical Support

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection over the internet.

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and service.

Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.

Managed customer system updates, informing clients of installation progress stages.

Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.

Informed senior leadership of product development issues discovered via technical support calls with customers. Academic and Professional Qualification

Diploma: Computer Software and Database Development Lambton College of Toronto Jan 2017 Canada GPA: 3.4/4.0

Masters: Computer Application Punjab Agricultural University Jan 2015 Ludhiana, India

Bachelors: Computer Application Dev Samaj College for Women's

(PU) Jan 2012 India

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