Sales Representative Customer Service
Resume:
LARRY LEWIS
CEDAR HILL, TX ***** 214-***-**** *********@*****.***
PROFESSIONAL SUMMARY
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects, and resolving customer issues. Service-oriented driver with 20 years of experience delivering products to customers with great customer service and communication. Intelligent, fast learner quickly memorizes delivery areas, excellent time management skills to produce On Time Deliveries
SKILLS
Safe Vehicle Operations
Product Distribution
Product Inventory Management
Route Management
Sales Goals
Route Deliveries
Merchandise Sales
Site Visits
Inspection Checklists
Policy and Procedure Implementation
Quality Assurance Evaluation
Effective Customer Communication
Stock Rotation
Route Growth
Product Presentation
Cash Handling
Carrier Relationships
Special Requests
Customer Service and Assistance
Account Retention
Recordkeeping
Business Transactions
Driver Routing
Manage Orders
WORK HISTORY
ROUTE SALES REPRESENTATIVE 04/2020 to 09/2023
Ameritex Vending, Cedar Hill, TX
Maintained positive relationships with customers using good communication and follow-through abilities.
Maintained up-to-date knowledge of products and services to address customer inquiries.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Analyzed sales and customer data to identify buying trends and offer recommendations.
Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Collaborated with customers to identify needs and provided catered solutions.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Operated delivery vehicles safely and efficiently.
Developed a strong customer base through efficient and reliable service.
Completed daily pre- and post-trip vehicle inspections.
Stocked shelves and loaded orders to prepare deliveries.
Processed payments, made change, and provided receipts.
Implemented policies and procedures across warehouse and shipping platforms.
Communicated regularly with dispatcher for delivery route details and changes.
ROUTE SALES REPRESENTATIVE 04/2006 to 03/2020
Aramark, Dallas, TX
Maintained positive relationships with customers using good communication and follow-through abilities.
Maintained up-to-date knowledge of products and services to address customer inquiries.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Analyzed sales and customer data to identify buying trends and offer recommendations.
Collaborated with customers to identify needs and provided catered solutions.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Displayed products properly at customer sites and according to company specifications and policies.
Operated delivery vehicles safely and efficiently.
Developed a strong customer base through efficient and reliable service.
Completed daily pre- and post-trip vehicle inspections.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Maintained positive relationships with customers to promote continued business opportunities.
Stocked shelves and loaded orders to prepare deliveries.
Maintained records of sales and customer information to support accuracy.
Processed payments, made change, and provided receipts.
Implemented policies and procedures across warehouse and shipping platforms.
WAREHOUSE ASSOCIATE 01/2006 to 04/2006
Aramark, Dallas, TX
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Wrapped pallets in shrink wrap prior to loading.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Collaborated with team members to achieve daily pick and pack goals.
Operated pallet jacks to safely transport goods from warehouse to shipping area.
Stored materials and supplies for accessibility and easy retrieval.
Organized warehouse shelves and racks to maximize space utilization.
EDUCATION
Certificate For Computer Aided Drafting Design: CADD, 12/1999
Amarillo College - Amarillo, TX
High School Diploma: 05/1991
Hillcrest High School - Dallas, TX
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