Customer Service Data Entry

MIGUEL RODRIGUEZ

646-***-**** adz34z@r.postjobfree.com New York, NY

WAREHOUSE OPERATOR STRATEGIST

Work-focused, detail-oriented, and hard-working professional with qualifications and proven success in warehouse operations, achieving production goals, and processing data efficiently. A leader in delivering excellent service in fast-paced environments, with the ability to oversee project accountability, inventory management, service delivery, and business development activities efficiently. Acknowledged for the ability to assess complex information, analyze data, and provide key insights to assist in the formulation of strategic plans. Innovative thinker who is comfortable working with diverse teams and environments to deliver solutions that consistently exceed business expectations. Multi-faceted retail executive with expertise in:

Team Leadership - Warehouse Operations - Strategic Planning - Team Leadership Communication - Customer Service - Data Entry - Product Inspection - OSHA Compliance - Inventory Management - Quality Control - Forklift

E X P E R I E N C E

Warehouse Lead Sanitation Associate Feb 2022– Feb 2023 UNFI, Allentown, PA

● Verified compliance with standards and regulations by inspecting parts, equipment, and machinery

● Scrubbed, scraped, and sprayed machine parts and equipment with scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acids, abrasives, vacuums, or hoses to ensure cleanliness according to standards.

● Initiate safety restraining procedures when violations of safety policies occur, document them, and report them to the General Manager

● Ensured HVAC systems and refrigeration equipment were in good working condition, and reported any deficiencies to management.

● Provided management oversight for stocking, palletizing, front-facing, inventory products, and product damage control, pallet jacks, forklifts, shrik wrapping, maintenance, and janitorial services

● Selected, pacedk, and palletized replenishment shipments in accordance with warehouse management system procedures

Warehouse Supervisor Operator Jun 2019– Feb 2022 Two Brothers Store Fixtures, Jersey City, NJ

● Improve professional relationships with customers by providing superior customer service, prompt and effective communication, and following up on all customer concerns

● Provided employee training and guidance on how to properly care for, store, and ship items; handling, storing, maintaining, and shipping stock; and related matters.

● Achieved strategic procurement goals through participation in strategic workshops to determine the vision, mission statements, objectives, and goals of strategic procurement groups.

● Implemented a systematic procedure for assembling product containers and crates, promoted from general laborer to warehouse worker within three months of joining the facility. E D U C A T I O N & C E R T I F I C A T I O N S

High School Diploma/ Opportunity Charter School, New York, NY 2018 3.5 GPA

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