Administrative Assistant Customer Service

Felicia Sawicki

*** ******** ** ● Leavenworth, KS 66048 ● Cell: 570-***-****

**************@*****.***

PROFESSIONAL EXPERIENCE:

Linwood Nursing & Rehabilitation Center, Skilled Nursing Facility Scranton, Pennsylvania

Medical / Non-Clinical Administrative Assistant

100 Florida Ave, Scranton PA 18505

Direct Manager – Amy Cutrona –570-***-****

2007 – 2020

Inbound calls from providers and/or family members

Outbound calls to providers to coordinate care

Filing patient charts

Assisting nursing staff

Assisting in care management of patients.

Brass Tacks Inc, Peckville, Pennsylvania

Market Research Consultant

1106 Myers Ave, Peckville PA 18452

Direct Manager – Mary Clair Sawicki –407-***-****

2007 – 2020

Online web research to confirm operations of client’s customers.

Outbound customer service calls to gather business and demographic data from client’s customers

Documenting data into Microsoft Excel and Microsoft Access for analysis

EDUCATION:

Luzerne County Community College, Nanticoke, PA (Scranton Campus) 800-***-****

Medical Coding & Billing Program

2017 – 2019

REFERENCES:

Amy Cutrona –570-***-****

Additional References will be immediately available upon request.

Contact this candidate