Customer Service Data Entry
Resume:
Karita Griem
Pittston, PA *****
***********@***.***
Highly motivated patient services representative with over 10 years of experience working in a fast-paced healthcare setting. Dedicated to identifying patient's needs and delivering quality patient satisfaction. Forward-thinking and resourceful with good interpersonal skills and strong attention to detail. Looking to obtain a challenging position which would allow me to expand my leadership skills and strengthen my knowledge with a dynamic company.
Work Experience
Lead Patient Services Representative
Lehigh Valley Health Network - Scranton, PA
May 2018 to Present
Registering patient's
Verifying insurance's
Collecting copay's
Scheduling appointments
Obtaining authorizations
Data entry
Filing
Scanning documents
Faxing
Admissions Specialist
Regional Hospital of Scranton
January 2015 to Present
Registering patient's
Scheduling outpatient procedures
Discharging patients
Providing Customer Service
Collecting co-pays
Verifying insurance
Filing
Admitting/Transferring patients
Appeals Specialist
MAXIMUS FEDERAL SERVICE - Pittston, PA
October 2017 to April 2018
Handling multiple inbound/outbound calls
Processing claims
Researching and analyzing accounts
Collecting payments
Preparing written arguments to support a client’s position in an appeals case
Filing
Faxing
Customer Service Specialist
Sallie Mae - Nanticoke, PA
February 2013 to January 2015
Handling Inbound & outbound calls regarding student loans
Collecting payments
Analyzing customer accounts
Prepare and send notifications of past-due payments
Prepare delinquent account reports for management
Scanning, Faxing, Filing
Accounts Payable Specialist
Acadia Healthcare - Philadelphia, PA
August 2012 to December 2012
Enter data on invoices
Enter daily cash transactions into accounting system
Match invoices with purchase orders as applicable
Resolve vendor discrepancies by researching and communicating effectively
Generate report to billing department
Pay bills in timely manner
Hair Stylist
Smart Style - Dickson City, PA
August 2007 to June 2012
Haircuts, color, wax
Promoting and selling retail
Collecting payments
Operating register
Handling bank deposits
Booking appointments
Education
High school diploma
Empire Beauty School - Moosic, PA
July 2007
West Scranton High School - Scranton, PA
June 2006
SPECIAL SKILLS
Excellent phone etiquette
Microsoft Word
Microsoft Excel
Typing - 50 WPM
Medical Terminology
Medical billing and coding
Medical Insurance
Medical Software: Epic, Cerner, Medent, Nextgen, EHR
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