Customer Support Service
Resume:
Christopher Casales Santana
Las Vegas, NV *****
**************@*****.***
Work Experience
Licensed Sales Producer
Allstate - Las Vegas, NV
May 2022 to July 2023
Worked as an LSP providing company’s information and support to customers.
● Insurance coverage specialist providing coverage information insurance quotes for new and existing customers
● Answered the telephone, processed mail, filing, typing, word processing, handled multiple correspondences and updated the policies
● Informed the client's current rate/coverage for more competitive product and solution solving
● Quoted and wrote various types of insurance policies
● Followed the company’s step by step rules and maintained the confidentiality of the company or individual
Technician for Dentalaire
Orange County - Orange County, CA
January 2019 to May 2022
Worked as a technician for veterinary dental machines. Use of tools were required to install parts into systems and equipment. Customer support was eventually added into my job after fully learning how to install and fix all dental machines.
• Assist customers with products and orders
• Repair
• Install
• Replace
• Service different systems and equipment such as an x-ray or dental unit
• Read instructions thoroughly to fully understand the product I will be working with and maintain a safe work environment
• Communicated effectively with coworkers when solving an issue Sales Floor for Goodwill
Goodwill Industries - Orange County, CA
September 2018 to January 2019
Worked on the register and sales floor providing good customer experience. Also worked in the back for item pricing.
● Assist customers with products and orders
● Janitorial work
● Sales
● Stocking
● Pricing
Volunteer Staff for GGUSD
Garden Grove Unified School District - Garden Grove, CA September 2017 to May 2018
Assisted a member of the Board of Education for district campaign by passing out flyers and going door to door discussing benefits for future students. Throughout the year I attended cultural events to assist in organizing, photographing, and communicating throughout the day to educate my district and community.
● Organizing cultural events
● Communicating my district’s future during a school campaign Education
High School Diploma
Bolsa Grande High School - Garden Grove, CA
Skills
• Bilingual
• Medical imaging
• Telemarketing
• Customer service
• Door-to-door
• Customer support
• Word processing
• Filing
• Typing
• Leadership
• Sales
• Underwriting
• Communication skills
• Janitorial experience
• Pricing
• Cold Calling
• Veterinary experience
• Stocking
• Insurance Sales
Certifications and Licenses
Insurance Producer License
Property & Casualty License
Additional Information
References
Walter Muneton
Board of Ed. Member - GGUSD
Belen Vaquerizo
Supervisor - Goodwill of Orange County
6741 Westminster Blvd Unit B
Westminster, CA 92683
Ron Anderson
President - Vetcare Inc Dentalaire Products
17742 Mitchell N Suite B
Irvine, CA 92614
Jose Esquivel
Agency Owner - Allstate
1017 S Cimarron Rd
Las Vegas, Nevada 89145
Contact this candidate