**********@*****.*** 443-***-**** Elkridge, MD ***75 WWW: Bold Profile
PROFESSIONAL SUMMARY
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. WORK HISTORY
Sales Associate. Columbia, MD
American Eagle Outfitters 03/2023 - Current
SKILLS
EDUCATION
University of Maryland-
Baltimore County
Catonsville, MD
Expected in 05/2025
Bachelor of Arts: Psychology
Howard High School
Ellicott City, MD
06/2021
High School Diploma
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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Helped customers locate products and checked store system for merchandise at other sites.
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● Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.
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Managed returns, exchanges and refunds in accordance with store policy.
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Answered customer questions about sizing, accessories, and merchandise care.
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Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
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Provided positive first impressions to welcome existing, new, and potential customers.
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● Engaged with customers to build rapport and loyalty. Solved customer challenges by offering relevant products and services.
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Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
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Assessed customer needs and utilized suggestive selling techniques to drive sales.
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Educated clients on current promotional offerings and products using persuasive selling tactics.
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● Managed efficient cash register operations.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
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Used in-store system to locate inventory and place special orders for customers.
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Prioritized helping customers over completing other routine tasks in store.
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● Critical Thinking
● Child Care
● Problem-Solving
● Mind-Mapping
● Time Management
● Creative Thinking
● Research Writing
● Social Psychology
● Developmental Psychology
● Abnormal Psychology
● Research Methods
Abigail "Ara" Andrews
Sales Associate. Columbia, MD
CosmoProf 08/2022 - 01/2023
Babysitting. Columbia, MD
Private 06/2022 - 08/2022
Dance Camp Counselor. Savage, MD
Joyful Motion 06/2021 - 08/2021
HOBBIES
I have a strong passion for the arts. I have been training in dance at an advanced level for 10+ years. I am currently pursuing a Dance Minor and I am a member of my Universities Dance Team.
● Stock store after receiving shipment each week
● Knowledge of hair products/tools/color
● Assisting customers with questions
● Using a cash register
● Opening and closing the store alone
Working alone for several shifts and maintaining everything by myself
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● Cleaning and keeping organization throughout each shift
● Changing labels and shelves each month
● Played games, worked on puzzles, and read books to young children.
● Communicated positively with children and guardians. Organized and cleaned home after activities by picking up toys and straightening up play room.
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● Prepared healthy, age-appropriate snacks and meals. Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
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Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
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Planned fun outings and educational activities to keep children entertained.
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Assisted children with homework assignments and special projects across different subjects.
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● Work with children ages 4-7
● Teach dance classes to children ages 4-7
● Help prepare art and crafts activities
● Choreograph dances for children ages 4-7
● Stay with children after hours whilst waiting for Guardian to arrive Worked with children of varying age, interest, skill, and developmental levels.
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● Led groups of children safely through variety of camp activities. Collaborated with other camp counselors to design fun and enriching learning activities for campers.
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Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
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Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
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Documented activities, injuries and accidents to inform parents and maintain consistent records.
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Implemented rules and regulations to enforce discipline and compliance.
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