Customer Service
Resume:
atiah mcdow
remote work
Newark, NJ *****
************@*****.***
Seeking employment in the remote work field that allows for upward mobility and training. Authorized to work in the US for any employer
Work Experience
House Cleaner
Homeaglow - Newark, NJ
July 2022 to Present
• Available to set appointments
• Decline or accept appointments
• Reply to messages within a matter of minutes.
• Send out confirmation to clients via text.
• Accept the job that is offered by schedule.
• Check in and out by via messages.
• Contract job
Content Creator
YouTube Content Creator - Newark, NJ
November 2018 to Present
• Create content
• Research
• Editing
• Use of social media
• Promote
• Remote
Security Guard
Allied Universal - Newark, NJ
October 2021 to January 2022
• Meet and greet
• Escort guest and visitor's
• Interact with patients
• Answer phone calls, fax, copy
• Observe cameras for any suspicious activity
• Train new guards
• Screen patients for covid symptoms
Security Guard
G4S Secure Solution USA - Newark, NJ
August 2018 to October 2021
• Meet and greet
• Escort guest and visitor's
• Interact with patients
• Answer phone calls, fax, copy
• Observe cameras for any suspicious activity
• Train new guards
• Screen patients for covid symptoms
• Customer service assistant of staff assistance.
Inventory Specialist
RGIS Inventory Specialists - Newark, NJ
May 2018 to August 2018
• Scan items at retail stores for companies.
• Type in item number if scan does not work.
• Work as a group
• Rotate into different positions
Security guard
Securitas Security - Jersey City, NJ
August 2015 to April 2016
• Loss prevention
• Customer service and satisfaction
• Check personal belongings of ticket buyers.
• Work outdoors in climate weather.
• Look for any suspicious actives or behavior.
Clerical
National Career Institute - East Orange, NJ
March 2015 to June 2015
• Assist staff members who need office work help.
• Organize paper work, filing, making copies and folders.
• Setting up events for upcoming meetings, and office work. Retail Merchandiser
Online Job - Newark, NJ
August 2012 to November 2014
• Responsible for customer to get merchandise.
• Checked merchandise for any damage to purchase.
• Submit all documents stating package has came to me to redeliver package.
• Multi-tasking
• Sending and receiving emails and telephone calls. Security guard
Gateway Security - Newark, NJ
January 2012 to April 2012
• Greeting visitors and check identification.
• Detect suspicious activities and watch for criminal activities.
• Secure all doors, monitor cameras, and central alarms.
• Problem solving
Security guard
SEB Safe Environment Business Solutions - Newark, NJ August 2011 to December 2011
• Guarding lot on foot and by car.
• Report any suspicious activities.
• Monitor all vehicles that entire and leave out of the lot.
• Conflict resolution
Customer Service
Conway Stores Inc - Newark, NJ
February 2010 to September 2010
• Responds to customer's questions, concerns, and merchandise they may want.
• Complete all cleaning tasks, stocking, and organize task in assignments.
• Greeting customers in a timely fashion and manner. Education
Certificate in Medical Assistant
NATIONAL CAREER INSTITUTE - East Orange, NJ
December 2014 to July 2015
High school diploma in General Studies
Central High School - Newark, NJ
September 2000 to June 2005
Skills
• Customer service (10+ years)
• Multitasking (2 years)
• RECEPTIONIST (Less than 1 year)
• Training
• Organizational Skills
• Remote access software
• Research
• Communication skills
• Residential Cleaning
• Security
• Help Desk
Languages
• English - Expert
Links
https://www.instagram.com/reel/CgDsAd7vJii/?igshid=MDJmNzVkMjY= https://youtube.com/user/Atiah24%20https://www.instagram.com/p/CgEGJQHu06z/? igshid=MDJmNzVkMjY=
Certifications and Licenses
Security Officer
May 2018 to May 2020
First Aid Certification
Guard Card
Additional Information
• Computer literally and skills
• Office experience
• Customer service
• Making and receiving calls
• Sending, receiving, and replying to emails.
• Copy,scan,and fax documents.
• Type 40 wpm
• Etc
Contact this candidate