Customer Service Technology Specialist
Resume:
Paulo Perez
Fontana, CA *****
**************@*****.***
A position with an organization, where I can utilize my skills and knowledge, to gain experience through growth opportunities.
Authorized to work in the US for any employer
Work Experience
Home Technology Specialist
KPS Fire/Alarms - Ontario, CA
March 2021 to Present
Sales of Home Alarm and Home Automation. Sales of Home Theater and all low voltage connections, ethernet lines etc... KPS works only with new homes. Smart Home Pro
Vivint Smart Home - San Bernardino County, CA
Present
Home and business alarm installation with sales. Responsible for the protection of families and small businesses. Installing home automation equipment such as cameras, thermostats, digital door locks and Smart garage controllers.
Security Advisor
DEFENDER DIRECT
August 2012 to November 2014
Promoted to Assistant Security Manager
Current - Lead Security Advisor
Responsibilities include: Inventory control, all paperwork and e-contracts, maintain security advisors schedules, ensure completion of installations/service calls and maintain company goals. Senior Electronic Technician
AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA, AAA
July 1989 to May 2008
Solved complex technical issues, setup Video conferencing for live presentations, executive events and wired sound for training classrooms/point person for the upper management. Education
Associate in Electronics Engineer with low Voltage National Education Center - Orange County, CA
March 1987 to September 1989
Skills
• Ability to work independently
• great leadership skills
• great communication skills
• positive attitude
• very reliable
• dependable
• team player
• well organized
• Mentoring
• Computer Networking
• Customer Service and Bilingual
• Security
• Surveillance
• 30
Certifications and Licenses
PERC Card
ACE
August 2012 to October 2020
1. Alarm Company Technology
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