Customer Service Science Teacher

Marriott Vacation Ownership, **/**** to **/****

Marriott Vacation Club International — Orlando, Florida

© Monitored social media and online sources for industry trends.

©® Worked with supervisors to resolve customer service problems, improve operations and provide

exceptional customer service.

© Received training and certification from Marriott to represent brand, explain technical functions of

mobile devices and guide product selection by customers.

@ Managed quality assurance program including on site evaluations, internal audits and customer

surveys.

Science Teacher Middle School, 08/2005 to 06/2006

Four Corners Middle School — Davenport, FL

Science Teacher / Elementary - Middle

Develop to the best of my knowledge, academics along with integrity and honesty

Responsible to oversee students taking responsibility and ownership of their actions.

Create lessons plans

Track students progress

Create test and reinforce classroom rules

nurture students

Demonstrate students integrity, impartiality and ethical behavior in the classroom and with their

parents and classmates

Work with administration to prepare students for standardized tests

Participate in class labs, observations of lab results and discussions

Patience adaptability

Good organizational skills

San Juan School By The Sea, 08/2003 to 07/2005

Private Schools — San Juan, Puerto Rico

Science Teacher Elementary / Middle

Develop to the best of my knowledge, academics along with integrity and honesty

Responsible to oversee students taking responsibility and ownership of their actions.

Create lessons plans

Track students progress

Create test and reinforce classroom rules

nurture students

Demonstrate students integrity, impartiality and ethical behavior in the classroom and with their

parents and classmates

Work with administration to prepare students for standardized tests

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