Software Development Change Management

Swapna Gurajala Certified Agile Coach

********@*****.*** 216-***-****

Coached multiple scrum teams and Agile Release Trains towards successful agile adoption Coached leadership in change management and creating an environment fostering agility. Exceeded sponsor expectations using negotiation and communication skills. Developed training for scrum masters, product owners, agile teams and leadership Delivered training scrum and agile practice training to scrum teams, scrum masters, product owners and senior leadership.

Coached product owners and leadership on prioritization of work as well as improvement items Coached teams and leadership on employing the right agile frameworks - scrum or Kanban Value Add

Outcome oriented

leadership

Focus on Outcomes, using

KPI's and OKR's

Foster Team

Communication

Encourage Active listening,

Questions to gain

perspective.

Relationship building

Empathy, Team-building,

Emotional intelligence

Change management

ADKAR, Impact Analysis,

Risk Management

Certificates

Certified SAFe® Program Consultant (SPC)

Certified Product Owner

Advanced Certified Scrum Master

Kanban Management Professional - KMP 2

Professional Experience

Agile Coach, Progressive Insurance

Delivered training sessions and workshops for developers, product owners and Scrum masters in Scrum.

Provided training for senior leadership in Agile.

Developed training for scrum masters to gain in depth knowledge and development using Devops.

Coached scrum masters and team in adopting scrum and other agile practices. Facilitated training Sessions – story mapping, value stream mapping, retrospectives, PI planning, designing experiments, lean problem solving, sprint planning, sprint review, backlog refinement.

Created change management plans and documentation to help large organizations adopt agile ways of working.

Coached teams in establishing effective metrics for successful outcomes. Conducted and facilitated SAFe certified training for team leads and managers. 06/2014 – present

Cleveland

Project Manager, Progressive Insurance

- Managed change while maintaining team morale

- Rallied the team to identify potential risks and then mitigated the risks, avoiding a network overload and possible failure.

- Negotiated resource allocation with Vendors and Resource Managers.

- Established trust with sponsor and team by delivering a quality product on time

- Motivated the new developer to press on, and helped them get up to speed with the process

01/2011 – 06/2014

Cleveland

Senior Software Developer, Progressive Insurance

Worked in an Agile team of .NET developers for a fast-paced software development project.

Developed and provided maintenance for 20+ .NET based applications, using ASP.NET, jQuery, Java Script, HTML/CSS and SQL Server. Participated in all scrum activities including sprint planning, creating user stories, and sprint retrospective.

Wrote Code level Unit Tests, Integration Tests and oversaw the deployment and dev ops.

Oversaw end-to-end software development life cycle and debugged/maintained existing applications.

01/2007 – 2011

Cleveland

Education

Master of Science in Computer Science, University of Houston Bachelors in Computer Science

Skills

Scaled Agile Framework Scrum Kanban Agile Leadership Servant Leadership Jira Confluence DevOps Rally Executive Coaching Lean Management Lean Software Development Change Management Program Management Business Transformation

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