•** years providing exceptional customer service and care in the medical, retail and restaurant industries

•High-energy, positive team player with an excellent work ethic; flexible and dependable

•Demonstrated capacity to work effectively with difficult personality types

•Calmed patients before, during and after their appointments / procedures

•Professionally explained office protocols to patients, as to why things are done certain ways

•Personable Demeanor and Attitude

•Love being on the go, available with minimal notice, and known for thriving under high-pressure

•Motivated, Self Starter, Fast Learner

•Excellent at Multitasking

•Ability to work effectively as part of a team as well as individually with minimal supervision

•Fully Vaccinated as of May 2021

•Passport Holder

Professional Experience

Manager/Sales Associate Osan Thrift Store, Osan AB, South Korea (02/2022 – Present)

•Supervise Staff and Volunteers

•Support floor staff with customer conflicts

Dental Assistant American Dental Practice, Einseidlerhof Germany (11/2019-4/2021)

•Calmed nervous patients prior to and post procedure

•Fielded phone calls and helped to schedule in the midst of a pandemic

Flight Attendant SkyWest Airlines (2/2019-5/2019)

•Ensured passenger safety, even in uneasy times

•Answered questions and assisted passengers to the best of my ability

Administrative Assistant ABCO Solar Inc, Tucson AZ (5/2018 – 9/2018)

•Call customers and inform them of projects starting, any access needed to property and power kills that are scheduled

•Assist co-workers in a variety of areas to ensure projects get started and finished in a timely manner

Chiropractic Assistant On The Go Chiro, Tucson AZ (6/2017 – 5/2018)

•Calmed, listened and encouraged personal injury patients ( car accident patients)

•Successfully managed all operations on the chiropractic office

Chiropractic Assistant Bell Family Chiropractic, Wetumpka AL (9/2016-5/2017)

•Demonstrated home care exercises and routines to patients

•Assisted patients who were having trouble getting around

Medical Assistant/Front Office Banner Medical Group, Fallon/Fernley NV (OBGYN,

Ortho, Pediatrics, Gen Surg, Family Practice) (9/2014 – 3/2016)

•Explained outstanding balances, insurance questions to patients

•Per Diem work, and was always available to cover a shift

•Became knowledgeable and proficient in 5 specialties in both the front and back offices

Medical Assistant PCA Pain Care Center, Thomasville GA (Pain Management) (3/2013 – 5/2013)

•Coordinated with pharmacies to ensure patients medications were correct

•Assisted provider in daunting surgical procedures and helped to calm patients before, during and after

Medical Assistant, Chiropractic Assistant and Massage Therapist Care Medical

Center, Valdosta/Tifton GA (Physical Therapy, Pain Management, Chiropractic) (9/2012 – 3/2013)

• Tackled learning two electronic health care systems and taught the physician how to use them

Server East of Chicago Pizza, Warren IN (6/2011- 9/2012)

Chiropractic Assistant/Massage Therapist Casabona Chiropractic, Tucson AZ (5/2009 – 6/2011)

Education

Business Administration, Health Care Management (75 ehrs) Indiana Tech, Fort Wayne IN

Business Management (48 ehrs) Ivy Tech State College, Fort Wayne IN/Evansville IN

Bodyworks Massage Therapy Institute (Certificate of Completion 700 hours) Evansville IN

Southern Wells Jr./Sr. High School (Graduated 2004) Poneto IN

Licensures/Certificates

US FAA FA Cert # 4228658

Licensed Massage Therapist

Certified Medical Assistant (NCCT) ID # 901484 exp. 01/2023

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