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Administrative Assistant Customer Service

Location:
Delray Beach, FL
Posted:
October 01, 2023

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Resume:

Shelby Lopez, RN, ASN

**** ******* *****

Delray Beach, FL 33446

972-***-****

Objective:

To obtain a position which will utilize my registered nurse experience along with my sales experience and customer service skills in a health and wellness program related career.

Education:

Graduate of Brookhaven College Associate Degree of Science-Nursing Program

Graduate Newman Smith High School

Experience:

Methodist Richardson Medical Center- Richardson, TX June 2010-2022

Registered Nurse

Medical/Surgical nurse for preoperative and postoperative patients. Responsibilities include

assessing, planning, implementing and evaluating direct patient care. Following MD orders,

organizational skills for up to 6 patients each shift and exceptional charting and documenting.

Bertie Acker, PhD- Farmers Branch, TX May 2007-2010

Home Health Aide

Areas of responsibilities included: assisting with ADLs, organizing medications, housekeeping, transfers, medical visits, bill paying and personal errands.

Sabre Surgical, Inc. - Dallas, TX August 2006-2008

Office Manager

Directly supported owner of company and craniofacial sales staff with billing of customer accounts, purchase order resolution, typing reports and telephone message reception. Contributed to company organization by consolidating reports and trend analysis.

Haverty Furniture Companies, Inc.-Dallas, TX October 1992-2008

Sales Associate and Administrative Assistant

More than ten years of retail sales experience. Earned several high volume sales awards by being a creative problem-solver using excellent analytical, planning and negotiation skills. Worked extensively with vendors to learn product line details and trained new sales associates on these product lines. Promoted from Administrative Assistant for the General Manager in 1998. Responsibilities included: purchase order resolution, developing reports, customer service and managing schedules.

Awards and Certificates:

Current ACLS and BLS Certificates

DCCD Nursing Scholarship-2008

Stearns & Foster Salesperson of the Year-2007

Haverty Sammy Awards-1999, 2000, 2001

In Home Gold Awards-2006, 2007



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