Customer Service Associate
Resume:
JILL A KRZYKOWSKI
North Platte, NE 69101
Phone: 308-***-****
Email: **********.****@*****.***
Ability Summary
●Detailed oriented and organized.
●Strong verbal and written communication skills.
●Basic computers skills.
●Knowledge and use of office equipment.
●Willingness to learn new things.
●Good time management and multitasking skills.
●Professionalism and friendly telephone etiquette.
Employment History
Car Rental Agent
12/2019 - 02/2020 Thrifty Car Rental North Platte, NE
North Platte, NE
●Greeted clients as they arrived and processed sales.
●Answered the telephone, handled client questions and complaints, and worked effectively to resolve overdue car rentals.
●Cleaned and inspected vehicles ensuring the cars were clean, full of gas, and ready for the next client.
Phlebotomist
11/11/2019 – 1/31/2020
American Red Cross
North Platte, NE
●Assessed patient needs, reviewed patient history, and determined the reasons for drawing blood.
●Extracted blood from patients through venipuncture and fingersticks.
●Maintained records of patients’ names, volume of blood drawn, and diagnostic findings.
●Cleaned, maintained, and calibrated laboratory equipment used in the drawing and testing of blood specimens.
●Prepared specimens for transportation, including labeling vials accurately and matching blood specimens to patients.
Customer Service Associate
08/2019 – 12/2019
La Quienta Inn & Suites
North Platte, NE
●Greeted and acknowledged guest as they arrived.
●Maintained cleanliness of the breakfast area.
●Performed job functions in accordance with local health department standards.
Direct Support Professional
03/2016 - 08/2019
North Platte Opportunity Center
North Platte, NE
●Helped consumers with their daily duties.
●Charted on the consumers.
●Updated Consumers case notes on a daily basis.
●Developed safe and supportive relationships.
Resident Assistant
06/2017 - 10/2018
Nebraska Youth Center
North Platte, NE
●Provided appropriate developmental care for youth's well-being.
●Maintained control and safety of the youth.
●Developed daily schedules and activity plans that enriched the social needs of the youth.
●Provided care and supervision in direct compliance with policies and guidelines.
●Administered youth medications.
Education/Honors and Activities
Mid-Plains Community College: Received CNA and Med-aide Certification
Contact this candidate