Michael Bitterlich

adz2mt@r.postjobfree.com • 267-***-****

www.linkedin.com/in/michael-bitterlich • Hatboro, PA

Summary

Healthcare professional with over 12 years of experience of developing custom physical therapy treatments, using data analysis to provide medical solutions, and streamlining logistics operations by collaborating with key stakeholders. Well-versed in telehealth communications, installing and programming medical devices in patient's homes, in the clinic, and coordinating repairs and replacements in a timely and efficient manner. Demonstrated ability in managing supply chain logistics, coordinating with medical representatives for order and retrieval of medical devices. Superb communication and collaboration skills that allow collaboration with internal teams, suppliers, and logistics partners to ensure proper inventory and to coordinate patient care.

Areas of Expertise

IT/EMR setup and applications

Health and wellness marketing

Data Analytics

Patient chart maintenance

Relationship management

Medical Device Education

Professional Experience

Penn Medicine / Good Shepherd Penn Partners (GSPP), Cherry Hill, NJ 2019 – Present

Senior Physical Therapist Assistant I

Process up to 12 patients per day for Sports, Orthopedic, spine, hand, and neuro treatments. Monitor patients during treatments to compile and evaluate data on patients' responses and progress, using strong analytical skills to improve subjective outcomes, objective measures, functional status, and strategic planning. Collaborate with key partners and medical specialists via EPIC, Cerner, email, Microsoft Teams to form treatment plan. Train patients on proper use of medical devices to help promote improvements towards symptoms/diagnosis. Manage supply chain logistics by coordinating with medical representatives for order and retrieval of medical devices.

Rehab at Shannondell, Oaks, PA 2018 – 2019

Physical Therapist Assistant

Process up to 10 patients per day. Evaluated and treated patients with complex medical deficits, including stroke, musculoskeletal, TBI, cardiac, and amputations. Educated clients and families in appropriate continued therapy programs and proper use of therapy techniques, assistive devices, and aides to develop effective treatment plans. Planned discharges to ensure patients have appropriate assistance and continuation of rehabilitation at home or in other care settings through keen medical data insights. Engaged with medical disciplines for patient medical needs such as ADL’s, DME’s, treatment plans, therapy needs, PT, OT, Speech. Strategized with PT/OT/Speech and physician to determine right POC for patient.

Temple Health at Home, Philadelphia, PA 2017 – 2018

Physical Therapist Assistant

Demonstrated thorough understanding of safety and infection control policies and practices, ensuring the safety and well-being of patients and staff. Prepared accurate and detailed clinical progress reports, using strong analytical and writing skills to document patient progress and keep all medical personnel updated on plan of care. Briefed clients, families, and physicians regarding physical therapy services and related devices or equipment, to simplify complex medical information via care team meetings, phone call, and/or encrypted email. Communicated with multiple medical specialists per case regarding client's needs or progress, using effective teamwork to monitor keep all personnel abreast of important changes in medical status.

Penn Medicine / Good Shepherd Penn Partners (GSPP), Philadelphia, PA 2015 – 2017

Physical Therapist Assistant

Processed up to 42 patients weekly in fields of sports, orthopedics, spine, hands, and neurology. Collaborate with important partners in medicine, such as primary care doctors, surgeons, referring doctors, physician assistants, nurse practitioners, and medical device reps to evaluate PT/OT. Partnered with medical representatives to order and retrieve medical devices, assuring continuous flow of supply chain. Employed various medical devices, such as TENS Units, Ultrasound equipment, blood flow restriction tools, and mechanical traction machines, to provide treatment and impart knowledge to patients according to specific diagnoses.

The Hill at Whitemarsh, Lafayette, PA 2013 – 2015

Fitness Specialist

Managed caseload of up to seven clients daily while also facilitating one to two group classes per day. Held classes of up to 30 people at a time, 5 days a week. Evaluated, corrected, and instructed members on fitness programs, nutritional recommendations, and medical referrals. Taught group health and wellness classes like stretching, mobility/ROM, aerobic, and anerobic. Performed health and wellness marketing to promote importance of physical activity, injury prevention, and proper nutrition. Created digital exercises via print out, email, SMS. Stored customer data set for each account to better address individual fitness needs. Custom-built flexibility, cardiovascular, and strength training programs, using expertise in exercise physiology and biomechanics.

St. Mary Medical Center – Home Care, Langhorne, PA 2009

Telehealth Communications

Managed caseload of up to 7 patients a day, 5 days a week. Installed and programmed Philips home care devices in patient's homes, monitoring patient’s vitals and providing health emergency services from remote locations. Controlled inventory through equipment repair and shipment, coordinating repairs and replacements in a timely and efficient manner. A summer job while in college, that allowed me to learn the world of medical device education and installation.

Education

Master of Business Administration in Healthcare (HMBA)

West Virginia University, Morgantown, WV

Associate of Science in Physical Therapy Assistant (PTA)

Bryn Mawr, PA

Physical Therapist Assistant (PTA) Pennsylvania Indirect Supervision - License Number: TE1004773 Expires: 12/31/2024.

Physical Therapist Assistant (PTA) New Jersey - License Number: 40QB0035860 Expires: 01/31/2024.

Bachelor of Multidisciplinary Studies in Health Promotions, Personal Training, Sports, and Exercise Psychology (B.MDS)

West Virginia University, Morgantown, WV

Skills

Mac

Windows

Word

Excel

Power Point

Microsoft Outlook

Telemonitoring Installation and Communication

Cerner Systems Trained

EPIC Trained

Raintree Trained

R and R Studio

Tableau

Project management

Licenses & Certifications

Basic Life Support (BLS) American Heart Association August 2023

Certified Personal Trainer American Council on Exercise March 2024

Certificate of completion in Health Services Management March 2023

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