Customer Service Human Resources

PRABHJOT KAUR

Kitchener, ON +1-437-***-****

Email: ******************@*****.***

SUMMARY

Focused, hardworking, and self-motivated Individual with excellent customer service and management skills. Able to work under fast paced environment with skills to handle higher customer requests and concerns with the utmost professionalism.

SKILLS

• Proficient team player well-versed in navigating fast-paced work environment.

• Detail-oriented with a proactive approach to tasks, ensuring accuracy and compliance.

• Excellent interpersonal communication and customer engagement skills

• Eager to learn new things.

• Ability to multi-task efficiently and pay close attention to detail.

• Excellent Microsoft Office skills and an ability to learn new computer systems. EXPERIENCE

Teacher November 2022 – July 2023

Pritpal Kaur Vision IELTS Institute, Bathinda, India

• Encouraged students with academic interests to fully pursue them possible.

• Making the classroom environment friendly

• Guide students towards achieving their lifegoals.

• Monitoring and evaluating students based on their understanding capacity. Cashier September 2021 – October 2022

Reliance Mall, Bathinda, India

• Providing great quality customer service

• Cash Handling

• Greet customers in a friendly way and answer their enquiries.

• Fostering long-term relationships with customers EDUCATION

Human Resources Management Present

Conestoga College, Kitchener, ON

Master of Arts

English Language and Literature. July 2020 – May 2022 Akal University, Punjab, India

Bachelor of Arts

English Literature July 2017 – May 2020

Akal University, Punjab, India

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