STEFFEN BROWN

adz2iw@r.postjobfree.com

702-***-****

Education:

• Western Governors University (pursuing)

BS, Cloud Computing

• Victory High School

High School Diploma

Experience:

Field Technician - MTI, Las Vegas

• Troubleshot, installed, and merchandised interactive consumer electronic displays and devices.

• Constructed and installed displays, fixtures, and planogram resets.

• Completed break/fix repairs and uploaded necessary photos and data for in-store assignments.

Production Technician - 3M, Aberdeen, SD (2016 - 2019)

• Operated injection molding production equipment.

• Generated production reports and collected material information from the warehouse.

• Conducted thorough inspections of products to maintain quality standards.

• Adhered to OSHA compliance and quality check standards.

• Monitored potential hazards related to high heat, high voltage, chemical, and pressurized

treating procedures.

• Utilized equipment to measure product integrity and adjust production machinery accordingly.

Technician - EPC Inc., Las Vegas (Spring 2015)

• Audited IT equipment, including PCs, servers, and printers.

• Wiped incoming PC and server drives.

• Listed refurbished equipment on online auctioning platforms.

• Performed function tests and provided support to upper-level engineers.

• Configured and customized Windows OS out-of-the-box experience for the resale of used

hardware.

Multimedia and IT Support Specialist - College of Southern Nevada, Las Vegas (2012-2016)

• Provided multimedia and IT support to faculty and staff for the College of Southern Nevada.

• Set up necessary media equipment for VTCs, meetings, and various events.

• Performed software and hardware installation, configuration and maintenance/upgrades on campus computers.

• Assembled Crestron and Extron media centers.

• Troubleshot operational equipment.

• Responded to technical service calls.

Technical Skills:

• IT Operations & Help desk

• PC Hardware & Software Troubleshooting

• Familiar with Networking technologies (TCP/IP, IPv4, IPv6, DNS)

• Familiar with Microsoft Office 365

• Manufacturing Hardware Troubleshooting

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