Customer Service Night Shift
Resume:
MICHAEL C. SEXTON
Phoenix, Arizona
******.*********@*****.*********:******.********@*****.***
Customer Service
SUMMARY
Experienced in fast-paced retail operations, focused on high productivity, safety and efficiency to meet both customer requirements and company goals. Noted for hard work, conscientious attention to detail, pleasant and cheerful disposition, reflecting the proven ability to:
Maintain appropriate stock levels and keep products in a neat and orderly fashion.
Always conscientious of safety of customer and client
Maintain and clean equipment and display areas.
Handle cash, debit, and credit and EBT card transactions for customers.
EXPERIENCE
Diocesan Council for The Society of St. Vincent De Paul, Phoenix, AZ 85003. 04/11/2021 to Presented
Sanitation Department
Picked up Litter Around the St Vincent De Paul buildings and the street area
Also donated time at the Front Desk
Answered Phones and directed calls to the different Counselors on the main flooor
Café Valley. INC. 7000 W. Buckeye Rd., Phoenix, AZ 85043. 11/2020 to 02/2021
Sanitation Department
Cleaned machines that produced food at large Bakery
Took them apart and put them back together
Able to stand for long periods of time on the night shift
Used chemicals to clean machines that produce food
Freshly Production Plant, 3337 W. Wilshire Dr., Phoenix, AZ 85009 05/2020 to 10/2020
Pick and Pack associate
Was called to convert to full time employee from being a temp
Able to stand for long periods of time on the night shift
Worked in cold environment preparing orders to be picked and packed and send to the customers
Was Promoted to Company Trainer
On Target Staffing LLC, Phoenix, AZ, 9/2019 to 4/2020
Assigned to Leaktite Productions and Geodis and Freshly
Worked with people in plastic production of pails at Leaktite Productions
Was a Picker during peak at Geodis Plant on 6200 W. Van Buren
Being Able to Stand long periods of time and Lift heavy objects on the overnight shift
used the armes scanner and was able to pick about 310 items per hour
Premier Employee Solutions, Phoenix, AZ, 06/2019 to 6/2019
Food Worker
Working with other people while we were making food stuffs for their customers
Being able to stand for long periods of time and lift heavy objects
Was working in a cold environment
Lyneer Staffing Solutions, Phoenix AZ, 10/2018 to 03/2019
Warehouse Picker & Packer at GEODIS
Pick, bundle and pack merchandise, marked correct amounts and recorded information using scanner.
Operated pallet electric jack safety and worked effectively with team as well as individually.
Learned to use the Armes Scanner and became very proficient at its use
Food City (Bashas), Phoenix, AZ, 11/2017 to 10/2018
Courtesy Clerk
Bagging Groceries, Greeting Customers, Sweeping Store and cleaning
Responsible for Bagging groceries for customers
Responsible for Greeting Customers
Collecting carts from parking lot
Sweeping store
Was taught to work with the Electric Pallet jack and used the Manual Pallet jack a lot doing Ice stocking
SSP America, Phoenix, AZ, 09/2015 – 9/2016
Cashier
Accountable for receiving and accurately recording cash, debit and credit transactions in a concession style restaurant at the Airport terminal 4.
Responsible for accurately completing transactions
Closed the restaurant, put away and cleaned machines and front area
Service oriented; prompt; courteous and trustworthy.
Made sure that orders where given out to the customers.
Yellow Cab, Phoenix, AZ, 11/2013 – 4/2015
Cab Driver
Transported customers to their destinations in a safe manner.
Collected fares through cash or credit card transactions
ZERO accidents
Service oriented; prompt; courteous and trustworthy.
A clean, current Arizona driver’s license.
ROJO Hospitality Group, Glendale, AZ, 8/2012 – 11/2013
Cashier
Accountable for receiving and accurate recording cash, debit and credit transactions in a fast-paced, high-volume food concession stand.
Responsible for accurately completing transactions.
Set-up concession stand buy stocking food, cups, plates and condiments.
Clean-up area, equipment and reconcile receipt transactions.
Volunteer Service – 4/2015 – 9/2015
Devotes time in distributing information to others about resources available to improve quality of life
EDUCATION
Training to You, Phoenix, AZ / Microsoft Office Professional Program
Certification in Microsoft Office Word 2010 and Proficient in Microsoft Office Excel 2010
Diploma Deer Valley High School, Glendale, AZ
US Army 11/1990 – 02/1997 Honorable DD214
Food Handler Card, Certification of Completion 11/26/2020 Valid Through 11/26/2023
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