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Customer Service

Fontana, CA
September 30, 2023

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Vanessa Towns ***** Martos Road.

Fontana, CA ****7


OBJECTIVE — young business professional with a strong mindset, willing to grow and learn as much as possible. EXPERIENCE

Southridge Little League, Fontana CA — Volunteer/Food Handler/Scorekeeper

October 2019 - May 2020

Assist customers with taking their food orders, cash handling, and providing excellent customer service.

San Bernardino Behavioral Health, Rialto — Volunteer/Intern July 3, 2019 - July 16, 2019

Front office work such as filing patient charts, answering the phone, greeting patients, and data entry.

Asistencia Villa Rehabilitation— Receptionist

August 5th, 2021- December 25, 2021

Answering telephone calls, assisting the executive and administrative workers, returning missed calls, taking messages, and scheduling appointments.

Lucille’s Smokehouse Bar-B-Que— Receptionist

February 8, 2022-Present

Answering the phone in accordance with Company standards, taking guest information and quoting wait time to guests accurately when tables are not immediately available and planning reservations and waitlist parties in advance, at or within the given time or time frame



Highly organized

Customer service

Phone etiquette

Medical terminology and

office experience

Adapts to change quickly

Relate to individuals from

diverse cultural and

socioeconomic backgrounds

Microsoft Office

Microsoft Word



Riverside City College, Riverside CA

January 2021 - Present

Bloomington high school, Bloomington CA — diploma

August 2017 - May 2020


Levetta Washington— Bless Design 626-***-****

Kizzy Camp— KC Live Scan 626-***-****

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