Front Desk Customer Service

Lilia Valverde

Fort Worth, TX *****

**************@*****.***

+1-682-***-****

Work Experience

In Home Caregiver

Homecare.com - Fort Worth, TX

February 2023 to Present

Groom, RR Assist, Med Reminder, Transfer from wheelchair to bed or chair. Shower, Bed Bath Cashier/Customer Service

Texas Stone - Fort Worth, TX

June 2022 to January 2023

Greeter, Answer Inbound Emails/Calls, Customer service, Count Register, Restock Merchandise, Print Copies, Fax Machine. Maintain Front Desk Area Clean and Tidy. Front Desk Concierge

Hill Villa Senior Living - White Settlement, TX

April 2018 to August 2022

Greeter, Check in and out Residents and Visitors for safety, Book Appointments for Residents, Fax Machine and make copies. Assist with directions or questions, Deliver Packages to Residents, Deliver Meal Menu and Activities Sheets for the week.

Education

High school diploma

South Hills High School - Fort Worth, TX

August 2001 to July 2006

Skills

• Motivating Others

• Relationship Building

• Active Listening

• Conflict-resolution

• Constructive criticism

• Mindfulness

• Software knowledge

• Record-keeping

• Filing

• Public speaking

• Patient observation

• Caregiving

• Meal Preparation

• Memory Care

• Personal Assistant Experience

• Cleaning Experience

• Dementia Care

• Alzheimer's Care

• Senior Care

• Front Desk

Languages

• English/Spanish - Fluent

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