Customer Service General Manager

KYLE TALEN

SHIFT LEAD PHOENIX, ***** 253-***-****

DETAILS

**** * **** **

Phoenix, 85018

253-***-****

adz2g2@r.postjobfree.com

SKILLS

Hospitality Management

Customer Service

Leadership

Conflict Resolution

Critical Thinking

Interpersonal Communication

Complex Problem Solving

Marketing

Budgeting & Forecasting

Event Management

Catering

PROFILE

Passionate hospitality employee with the goal of contributing to the dynamic and culture of Phoenix by cultivating meaningful interaction between patron & place. People-oriented & results-driven with an exemplary record of attendance & guest satisfaction. Thrives in fast-paced, high-volume spaces, bringing palpable energy & motivation to staff to create an environment conducive to success. EMPLOYMENT HISTORY

Hourly Manager at Farm & Craft Uptown, Phoenix

April 2018 — April 2019

• Assisted the store managers in maintaining a positive environment

• Provided quality service to customers to encourage repeat patronage

• Provided optimal assistance to the General Manager and handled a variety of tasks. Server at Farm & Craft, Scottsdale

April 2019 — Present

• Positive team-oriented spirit with a willingness to please customers

• Worked with an enthusiastic & energetic attitude. Bartender at Hopdoddy Burger Bar, Phoenix

June 2017 — March 2019

• Assess customers' needs and preferences and make recommendations

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Bartender at The Grand, Phoenix

February 2017 — March 2019

• Assess customers' needs and preferences and make recommendations

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons EDUCATION

Psychology, Grand Canyon University, Phoenix

August 2013 — May 2016

REFERENCES

References available upon request

Contact this candidate