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Customer Service High School

Location:
Houston, TX
Posted:
September 30, 2023

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Resume:

Keyona Walker

Humble, TX *****

adz2fj@r.postjobfree.com

+1-346-***-****

Authorized to work in the US for any employer

Work Experience

Cabin Cleaner

G2 Secure Staff - Houston, TX

March 2023 to Present

Amazon Warehouse Associate

Amazon Sortation Ctr - Humble, TX

August 2022 to December 2022

Shift Lead/Bartender/Server

3ds krazy kitchen - Houston, TX

April 2021 to February 2022

Outstanding customer service, additional problem-solving tactics, and additional up-selling skills in a different field.

Cashier and Customer Service

Sam's Club - Humble, TX

April 2020 to December 2020

Responsibilities

I maintained a sanitized area, required to get upgrades and credits, door greeter Skills Used

responsibility, punctuality, hard work and more

• Opened and closed store

Subway Sandwich Artist/Cashier

Subway - Baytown, TX

January 2020 to April 2020

Order Picker

Alcon - Fort Worth, TX

August 2019 to September 2019

Order Picker

XPO Logistics - Fort Worth, TX

June 2019 to August 2019

Sonic Crew Member

Sonic Drive-In - Humble, TX

October 2017 to January 2018

Education

High school diploma

Summer Creek high school - Humble, TX

August 2015 to May 2019

Skills

• Babysitter

• Cashiering (2 years)

• Food Service (1 year)

• Cleaning Experience

• Serving Experience (1 year)

• Cash handling (2 years)

• Customer service (2 years)

• Retail sales (1 year)

• Bartending (Less than 1 year)

• Warehouse experience (Less than 1 year)

• Stocking (2 years)

• Upselling (1 year)

• Childcare (2 years)

• Leadership (2 years)

• Sales (1 year)

• Communication skills (4 years)

• Time management (2 years)

• Experience with children (1 year)

• Microsoft Word

• Shift Management (1 year)

• Typing (1 year)

• English

• Driving

• GPS

• Google Docs

• Continuous improvement

• Conflict management

• Guest services

• Merchandising

• Live chat (1 year)

Certifications and Licenses

Texas Alcoholic Beverage Commission

March 2021 to March 2023

TABC

March 2021 to March 2023

Bartender License

Assessments

Sales skills — Completed

September 2021

Influencing and negotiating with customers

Full results: Completed

Work motivation — Proficient

September 2021

Level of motivation and discipline applied toward work Full results: Proficient

Cleaner fit — Proficient

September 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Completed

June 2021

Responding to customer situations with sensitivity Full results: Completed

Customer service — Proficient

August 2021

Identifying and resolving common customer issues

Full results: Proficient

Bartending — Proficient

March 2021

Understanding, pouring, and mixing drink orders

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

ㅡ Skills Strong organizational skills Good cleaning skills Strong at multi-tasking and problem solving



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