Customer Service High School
Resume:
Keyona Walker
Humble, TX *****
******.*.******@*****.***
Authorized to work in the US for any employer
Work Experience
Cabin Cleaner
G2 Secure Staff - Houston, TX
March 2023 to Present
Amazon Warehouse Associate
Amazon Sortation Ctr - Humble, TX
August 2022 to December 2022
Shift Lead/Bartender/Server
3ds krazy kitchen - Houston, TX
April 2021 to February 2022
Outstanding customer service, additional problem-solving tactics, and additional up-selling skills in a different field.
Cashier and Customer Service
Sam's Club - Humble, TX
April 2020 to December 2020
Responsibilities
I maintained a sanitized area, required to get upgrades and credits, door greeter Skills Used
responsibility, punctuality, hard work and more
• Opened and closed store
Subway Sandwich Artist/Cashier
Subway - Baytown, TX
January 2020 to April 2020
Order Picker
Alcon - Fort Worth, TX
August 2019 to September 2019
Order Picker
XPO Logistics - Fort Worth, TX
June 2019 to August 2019
Sonic Crew Member
Sonic Drive-In - Humble, TX
October 2017 to January 2018
Education
High school diploma
Summer Creek high school - Humble, TX
August 2015 to May 2019
Skills
• Babysitter
• Cashiering (2 years)
• Food Service (1 year)
• Cleaning Experience
• Serving Experience (1 year)
• Cash handling (2 years)
• Customer service (2 years)
• Retail sales (1 year)
• Bartending (Less than 1 year)
• Warehouse experience (Less than 1 year)
• Stocking (2 years)
• Upselling (1 year)
• Childcare (2 years)
• Leadership (2 years)
• Sales (1 year)
• Communication skills (4 years)
• Time management (2 years)
• Experience with children (1 year)
• Microsoft Word
• Shift Management (1 year)
• Typing (1 year)
• English
• Driving
• GPS
• Google Docs
• Continuous improvement
• Conflict management
• Guest services
• Merchandising
• Live chat (1 year)
Certifications and Licenses
Texas Alcoholic Beverage Commission
March 2021 to March 2023
TABC
March 2021 to March 2023
Bartender License
Assessments
Sales skills — Completed
September 2021
Influencing and negotiating with customers
Full results: Completed
Work motivation — Proficient
September 2021
Level of motivation and discipline applied toward work Full results: Proficient
Cleaner fit — Proficient
September 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Completed
June 2021
Responding to customer situations with sensitivity Full results: Completed
Customer service — Proficient
August 2021
Identifying and resolving common customer issues
Full results: Proficient
Bartending — Proficient
March 2021
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
ㅡ Skills Strong organizational skills Good cleaning skills Strong at multi-tasking and problem solving
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