Jeremy Newton
Depew, NY *****
adz2d4@r.postjobfree.com
Self-driven and dependable, with strong teamwork, problem-solving, and organizational abilities. Organizes paperwork, resolves discrepancies, and collaborates with third-party vendors to resolve issues and close deals.
Capable of training new team members as well as defusing tense situations and customers. Customer experience is known to be enhanced by this dynamic presence. Work Experience
Occupancy Planning Associate
M&T Bank - Buffalo, NY
December 2022 to Present
Server/Cook
Christe's Restaurant - West Seneca, NY
June 2008 to Present
Provide excellent customer service to each guest and built strong relationship with regular customers. Been known to stay clam when addressing concerns with food or service to ensure the best customer experience. Demonstrate quick problem-solving skills by maintaining contact with kitchen staff, management and serving staff to ensure that dining details are handled properly. Handling tables or banquets of 1 to 75 people being able tailor the experience to each group as needed. Mortgage Loan Operations Specialist
HSBC - Depew, NY
February 2020 to December 2022
Primary responsibility starting out was ordering appraisals for clients in Cadence and Mercury. Adjusting to guidelines and procedures throughout the changing climate of 2020. Also trained new team members on the ordering process, while balancing own workload. Shifted into the International space, where I was tasked to order International Credit Reports and Foreign Verification of Employment for customers, while handling necessary Document Translations through our vendors. Drive/Order Picker
Exxpress Tire Delivery - Buffalo, NY
January 2015 to May 2016
Delivered tires to customers and businesses. Shown abilities in time management and being able to keep own schedule. Using math skills to verified inventory, and kept truck and warehouse organized to maintain inventory levels. Using critical thinking skills on the job when assisting customers on deliveries with any discrepancies in the warehouse and their shipments. Maintain relationships with our businesses and customers I worked with.
Education
MBA in Project Management
Capella University - Minneapolis, MN
October 2021 to October 2022
Bachelor's in Business Administration
Southern New Hampshire University - Manchester, NH January 2018 to December 2018
Associate of Applied Science in Architecture
Erie Community College - South Campus - Orchard Park, NY May 2015 to May 2017
Skills
• MS Office Revit
Team building AutoCAD
Relationship development Construction knowledge
Customer service