Assistant Manager Customer Service
Resume:
Bachelor Of Arts:
German Language And Literature
Ain Shams
Cairo, Egypt
English:
Full Professional
Arabic:
Native/ Bilingual
German:
Professional
************@*****.***
Hillsboro, OR 97124
Skills
• Problem Resolution
• Scheduling and Coordinating
• Work Planning and Prioritization
• Administration and Reporting
• Documentation and Reporting
Verbal and Written
Communication
•
Education And Training
Languages
Detail-oriented Assistant Manager offers more than 8-year progressive record of accomplishment in customer service. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Uber Eats - Delivery Driver
Portland, OR
11/2022 - Current
Boston Scientific - Assistant Manager
Cairo, Egypt
02/2008 - 03/2016
Reham Kittana
Summary
Experience
• Navigated routes with relevant map programs and GPS systems.
• Transported and safely delivered items to prevent damage or loss.
• Delivered rush merchandise on tight schedules to meet customer targets. Picked up meals from local restaurants and dropped off at residential and business customer locations.
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Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
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Organized schedules, workflows and shift coverage to meet expected business demands.
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• Delegated daily tasks to team members to optimize group productivity. Collaborated with store manager to develop strategies for achieving sales and profit goals.
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Enforced company policies and procedures to strengthen operational standards across departments.
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