Robin Sturtz

Ellerslie, MD *****

adz27s@r.postjobfree.com

+1-240-***-****

Authorized to work in the US for any employer

Work Experience

CNA - Certified Nursing Assistant

Peace Healthcare at Lions Center - Cumberland, MD

June 2022 to Present

Caring for residents and helping with everyday needs Assistant Manager

BFS FOODS - Frostburg, MD

April 2020 to Present

• Ensure the delivery of excellent customer service by managing the daily restaurant operations

• Direct efficient and accurate preparation of sale of products for prompt customer delivery within the established speed of service and food safety guidelines

• Set an example for team members by working hard to implement shift plan and ensure swift and smooth production

• Responsible for managing team members and shift coordinators on team stations, products, processes, and policies

• Motivate shift team and assist with all front and back of house duties

• Assist the General Manager by overseeing assigned shift

• Monitors brand standards execution and adherence and directs hourly staff to achieve guest service standards in a clean and pleasant environment

• Assist in the achievement of controllable profit goals by monitoring controls and taking corrective action to achieve the desired result

• Develop and coach hourly employees on brand standards, corporate policies and procedures and other guest focused programs/activities to meet or exceed guest service standards

• Work with the General Manager to attract, hire, onboard and retain competitive hourly talent to meet staffing requirements and guest service standards

• Bring employee relation issues, deviations from brand standards, and other guest issues to the attention of the General Manager recommends and participate in the execution of corrective action as required

• Work with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments

• Develop relationships with civic, business, school, and professional organizations to establish good community relations and increase guest counts, as requested

• Ensure proper security procedures are in place to protect employees, guests and company assets

• Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas

• Work to create and maintain an enjoyable and respectful environment for our guests and employees

• Address and resolve complaints and requests promptly and in a courteous manner

• Follows management cash handling, inventory and other operational procedures as outlined in Burger King brand standards

• Complete all other tasks and duties as assigned

GNA/CNA

Sterling Care Frostburg Village - Frostburg, MD

August 2021 to September 2021

Assist w/ anything that the residents would need

Hospitality Aide /CNA Trainee

Allegany Nursing and Rehabilitation - Cumberland, MD June 2021 to August 2021

Help the CNA's with care of the residents.

Kitchen Manager

Buffalo Wild Wings - Lavale, MD

March 2016 to February 2020

Responsibilities include cook and prepare meals for our guests and get the food out hot and fast . Clean and sanitize all cooking areas and utensils used to prepare meals . Wash dishes and close the kitchen at the end of my shift . I am also the HOH Lead/ Shift Lead which includes doing the weekly and monthly inventory. Taking truck orders and ensuring the restaurant has what it needs. Scheduling kitchen staff and doing the nightly deposit.

Deli Clerk

Martins Foods - Lavale, MD

November 2015 to March 2016

Responsibilities

Help customers, slice lunch meats and cheeses, wash dishes and clean deli area. Medication Technician/Caregiver

The Kensington Algonquin/ Country House - Cumberland, MD February 2014 to October 2015

Responsibilities

Assist our residents with there everyday needs, give out scheduled medications / PRN Medication (if needed)

Housekeeping

Super 8 - Lavale, MD

March 2014 to September 2015

Responsibilities

Clean rooms and help guests with anything they need or any requests . Caregiver

Comfort Keepers - Cumberland, MD

November 2013 to January 2014

Sit with clients @ their homes, assist with household chores, run errands, help with personal hygiene if needed (toileting, bathing shaving etc.)

Caregiver

Procare Home Health Providers - Cumberland, MD

May 2012 to September 2013

Responsibilities

Assist clients with everyday needs .

Caregiver and Medication Tech.

New Hope Assistant Living - Cumberland, MD

June 2010 to February 2013

Responsibilities

Assist clients with everyday needs .

Education

Cna certification in CNA

Center For Career & Technology Education - Cresaptown, MD August 2002 to May 2004

High school diploma or GED in Academic

Fort Hill High School - Cumberland, MD

August 2000 to May 2004

Cna in Nursing

Center for Career and Technical Education - Cresaptown-Bel Air, MD 2002 to 2004

Skills

• Shift Lead (4 years)

• Crew Member

• Shift Supervisor

• Food Service (8 years)

• Team Member

• Key Holder

• Fast Food (5 years)

• Customer Service

• Food Preparation

• Caregiving (10+ years)

• Nursing

• Vital Signs (10+ years)

• Medication Administration (6 years)

• Kitchen Management Experience (5 years)

• Assistant Manager Experience

• Meal Preparation

• Restaurant Management (5 years)

• Guest Services

• Kitchen Management Experience

• Restaurant Management

• Assistant Manager Experience

• Meal Preparation

• Guest Services

• Food Handling

• Home Care (10+ years)

• Food Safety

• Cleaning Experience

• Laundry

• Cooking

• Microsoft Word

• Patient care

• Experience Administering Injections

• Hospitality

• Kitchen experience

• English

• Senior care

• Alzheimer's Care

• Phlebotomy

• ADLs (10+ years)

• Profit & loss

• Leadership

• Upselling

• Restaurant experience

• Supervising Experience

• Dementia Care

Military Service

Branch: United States Army

Service Country: United States

Rank: E2

January 2006 to June 2008

Certifications and Licenses

Medication Technician

June 2012 to June 2014

Is in the process of being renewed.

CPR/First Aid

driver's license

ServSafe

June 2020 to June 2025

CNA

AED Certification

Certified Medication Aide

BLS Certification

Food Handler Certification

Home Health Aide

Present

Assessments

Home Health Aide Skills — Highly Proficient

October 2020

Providing care to patients in a home setting

Full results: Highly Proficient

Work style: Reliability — Highly Proficient

July 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Nursing assistant skills — Proficient

May 2021

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Food safety — Proficient

April 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate