Michael Kalala

Dallas, TX *****

adz263@r.postjobfree.com

+1-425-***-****

Im a Cisco network associate ready to learn and gain more and more experience so I can become a ccnp by the end of next year. I would really love an opportunity to learn from the best of the best and really just find a forever job where I can grow with the company. in my last company, we worked with APs, routers, switches, etc. so I now have a lot of experience troubleshooting and configuring devices. I also have experience with all the routing protocols such as BGP,eigrp,ospf, I know my way and out of configuring and troubleshooting these routing protocols Work Experience

Help Desk Support

American Financial Network, Inc. - Irving, TX

March 2023 to August 2023

Really a simple job, just making sure device’s could ping and troubleshoot It Team

Jean-Louis incaporation - Dallas, TX

July 2018 to August 2023

My job at the company was to make sure that the device could ping each other and troubleshot devices who couldn’t reach the internet. Layer 2 is really my specialty I would go into the switch and track down Mac-address that belong to each computer

Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support. Supported over 100 events annually, which ranged form less than a dozen participants to thousands of participants with prestigious guests. Education

Associate's degree in Computer Science

Eastfield College - Dallas, TX

August 2020 to May 2033

inspired vision secondary school

December 2019 to July 2023

Skills

• OSPF

• Network Engineering

• Cisco Routers

• Computer Networking

• Routing Protocols

• DNS

• EIGRP

• DHCP

• LAN

• Network Administration

• Help desk

• Network Monitoring

• BGP

• WAN

• Ethernet

• TCP/IP

• VPN

• Network Infrastructure

• MPLS

• Microsoft Windows Server

• Warehouse experience (2 years)

• FTP

• Load Balancing

• Warehouse distribution (2 years)

• Network Support

• wireless access point (4 years)

• Computer hardware (2 years)

• Computer networking (3 years)

• Technical support (2 years)

• Remote Access Software

• Network Firewalls

Certifications and Licenses

CCNP

CCNA

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