Michelle Miller

Moline, IL

Authorized to work in the US for any employer

Work Experience

Operations Supervisor

Holland/Yellow - Rock Island, IL

November 2017 to July 2023

I started as a billing clerk moving to a floating clerk that included learning all clerical jobs. Those duties included fuel reports, minimal payroll reporting, appointment setting, training, OS&D for refused or damaged freight, receiving, haz mat, trailer management, at this time I started training new employees knowledge of operations, in our software, and Microsoft business. Residential freight deliveries, account management, covering shifts for PTO employees. Was promoted to Operations Supervisor in Dispatch. Duties included customer service, over seeing 52 drivers in the city for P&D, reports, Microsoft excel, office, word. Answering phone with 8 lines. Problem solving for customers, drivers, clerks, upper management. Coaching employees for more productive days and time management, his for drivers, dot regulations for city drivers. Supervisor/Trainer

Comprehensive Logistics - East Moline, IL

August 2012 to September 2017

Overseen employees to provide quality customer service to John Deere Harvester and John Deere Seeding. Microsoft experience as well as SAP. I also trained all new employees as well as Supervisor in training for SAP, operations and John Deere "hot parts" data base, and Microsoft office, excel, and word. Education

High school or equivalent in General Studies

United Township high school - East Moline, IL

August 1987 to June 1991

Skills

• SAP, microsoft office (6 years)

• SAP ERP

• Oracle