Logistics coordinator/Office Administrator
Resume:
CURRICULUM VITAE
OF
LEILANI SAMUELS
* ******* ***** ******** ****: 079-***-****
New Woodlands Email: ****************@*****.***
Mitchell’s Plain
7785
Leilani Samuels
Personal Details
Identity number 801***-****-***
Date of birth 22nd November 1980
Nationality South African
Gender Female
Languages English & Afrikaans
Marital status Married
Dependants One
Health Excellent
Drivers License
Educational Qualifications
Code 08
1998
Grade 11
English
Afrikaans
Mathematics
Biology
History
Geography
Further Education
Aloe Senior Secondary School
April 2002 Maseco Systems Integrators
Introduction to Computers Windows NT
Workstation 4
Ms Word
Ms Excel
Internet
May 2006 Portlands Computer Literacy Centre
Basic Bookkeeping
Pastel Version 7
Computerized Typing
Office Administration
Ms PowerPoint
Ms Access 2003
Internet Explorer
Ms Outlook
Employment History
Jan 2006-Mar 2006 Flexi Cell
Position: Telesales Consultant
Reason for leaving: Contract Ended
Aug 2014 – Jan 2016 Pocketsure Brokers
Position: Administrative Clerk (Flexi Broker) Duties:
• Manual loading of incoming leads
• Distributing of leads to all sales representatives
• Compiling lead reports
• Liaison with dealerships across the country
• Assisting members of the sales team with a number of administrative tasks
• Handling correspondence, reviewing and distributing sales related documents Reference: Debbie Johnson – Director – 082-***-**** Reason for Leaving: Retrenched
Nov 2016 – Jan 2021 Emit Reversing Time (Logistics) Position: CSD / Admin Clerk
Duties:
• Responsible for acting as liaison between existing and potential customers and company.
• Assist with complaints, order processing and other order related queries
• Take ownership of customers issues and follow problems through to resolution
• Keep accurate records and document customer service actions and discussions
• Responsible of sending out statements to clients
• Maintaining a positive, empathetic and professional attitude toward customers always
• Analyse statistics and compile accurate inquiries via email or telephonically in a timely and accurate manner.
• General duties within the CSD department.
Reason for leaving: Relocation
Ref: Michael Grigoriades (Branch Manager)
Cell: 021-***-****
Mar 2023-Current Muller Steel Haulliers Position:
Logistics Controller (Export) Daily planning and allocations of container loads.
Liaising with packstores and clients.
Pre-advising and making bookings on the Transnet Navis System. Tracking of drivers and ensuring that drivers make their booking times. Running daily reports for clients (Maersk, Contour, Seaboard, etc). Competency
3-4 yrs Customer Service experience
Attention to detail and the ability to work accurately. I am able to analyze data and have strong problem-solving skills. Excellent communication skills and able to express empathy with customers. Ability to work under pressure environments as well as deadline driven. Handling of customer queries and complaints- taking the necessary and correct action/s as and when required.
Professional attitude.
Personal Profile Statement
I hereby wish to submit the attached CV in support of my application. I am a self-motivated and determined individual who works well with people. I enjoy learning new ways of doing things and like to see things happen. I’m an eager learner and will do my best whenever required. I always give my best in everything I do. My humble personality, my neatness and your training will be usefully utilized in the position I may be offered. I believe that good strong work ethics can catapult any individual no matter his/her history or circumstances to success in life.
I hope my application will receive your favorable consideration. I look forward to hearing further from you.
Thanking you
Yours sincerely
Leilani Samuels
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