DOREEN PENDLETON

Sparks, NV ***** 775-***-**** adz238@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced production leader knowledgeable about gaming practices and regulatory requirements. Capable of directing and motivating employees to accomplish challenging performance and quality. Excellent management skills. SKILLS

● Priority management

● Leadership

● Issue resolution

● Ability to observe and correct mistakes

● Knowledge of game rules

● Conflict resolution

● Proficient in computer programs

● Training and development

WORK HISTORY

Boomtown Casino Dealer 12/2022 to present

Legends Bay Casino Floor Supervisor 08/2022 to 12/2022 Sparks, NV CalNeva Casino Multi-games Dealer 12/2021 to 8/2022 Reno, NV Sands Casino Supervisor-Dealer 09/2020 to 12/2021 Reno, NV. Able to deal all table games while providing an enjoyable atmosphere for all players.

● At all times maintain fast game pace by handling chips, cards, money and gaming equipment efficiently Bonanza Casino Supervisor-Dealer, 01/2018 to 3/2020

● Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.

● Handled customer complaints, resolved issues and adjusted policies to meet changing needs

● Created an enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation. Circus Circus, 03/2015 to 09/2017 Table Games Dealer– Reno, NV

● Created an enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.

● Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.

● Promoted customer retention and satisfaction by greeting guests and encouraging fun game play Zulily – 10/2014 to 03/2016 Picker Reno, NV

Invitedhomes 01/2010-09/2012 Vacation Home Inspector, 01/2010 to 09/2012 SLT,

● Developed exceptional attendance record with special attention to punctuality

● Resolved conflicts

● Devoted special emphasis to punctuality and worked to maintain outstanding attendance record Tahoe Fracture & Orthopedic Medical Clinic – 01/2009-01/2010 Office Manager South Lake Tahoe, CA

● Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

● Oversaw office inventory activities, including ordering and requisitions

● Established and developed highly efficient and dependable administrative team EDUCATION

California State University - Chico - Bachelor of Arts: Sociology, 05/2014

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